CSS Orientation
Tenant Maintenance
About SWG
All About the Tenant SS 01
All About the Account
100

01 - 01  &   01-02

What are screens to view billed receivables

100

Where we update a Mailing Address

What is 15-01

100

The year SWG was established

What is 1931

100

Where you view what type of payment was made on an account

What is SS 01-04

100

where to view past orders worked

What is 02-10 (is your friend)

200

The screen to view the deposit on the account.

What is 01-19    01-10 

200
Where we update appliance inventory
What is 15-03
200

SWG Ceo.

Who is John Hester

200

Where you can VIEW a phone number

What is 01-16

200

Where usage for the year is viewed

What is 03-11

300

TThe screen to view the Landlord information for a property? 

What is 02-03

300
Where a customers phone number is updated
What is 15-04
300

City SWG was founded in

What is Barstow

300

Where you view the returned item

What is 01-22

300

where the meter location can be found

What is 03-02

400

Where are the number of days and therms for the current read date located?

What is 03-11  or  03-12

400
Format of a note in 15-12
What is Trigger date, office, initials, and todays date.
400

Where can the tariffs be viewed

What is SWG.com, commision for that area and the SWG office for the area

400

Where can you see a deposit billing

What is 01-11

400

Where appliance inventory can be VIEWED

Where can you update the appliance inventory

What is 02-01

What is 15-03


500

On what page can you find the information to determine if a charge off is collectible or uncollectible?

What is OLH -  Charge Off Collections

500

What screen we access to mail a letter


What letter must be sent on Secondary Services when the mailing address is not the same

What is 15-08


What is ITPL

500

The names of the commissions that govern us

What is The Arizona Corp. Commission, Public Utilities Commission of NV, and the California Public Utilities Commission.

500

Where you can view if a customer is on EPP

What is 01-06

500

**BONUS** E.F.V is....

Excess Flow Valve. Stops the flow of gas due to an earthquake or damage to the service line