PSA
Who is our PSA Compliance managers?
Yesenia & Dalia
What is the ratio during waking hours?
8
Name all the departments that work together in the program?
YCW, CM, CL, MC, CA, Admin, Maintenance, Rec
There are 3 trainings that you need in order to be on the floor with the children?
CPI, CPR, PSA
What policy speaks about appropriate physical touch?
Touch Policy.
How many grievance boxes do we have in total?
25
What is the ratio during sleeping hours?
16
What is SL Luis favorite food?
green chicken enchiladas
High Five approach is?
Ask, Explain, Options, Confirm, Act
What does zero tolerance refer to?
PSA
Who checks the grievance boxes?
Shift Leaders
How many close observation can a staff be responsible at night?
3 + Bed check log
What is SL Adri favorite food?
Pizza and Fries
If we need to evacuate the program where do we go?
sister shelter or venetia hall
How often do you need to do a bed check on a child who is sleeping?
random intervals without exceeding the 15 minutes
How many hours do we have as program to answer a grievance?
24
When transporting children, how many times do we complete headcount?
Before you leave, and once you arrive at your destination?
What is SL Nyota favorite food?
Rice, beans, sugar and chicken
What is QPR training about?
Suicide prevention
How many phone calls should be provided to the children?
During the week they would be provided 2 phone calls totaling 50 minutes. Saturday and Sunday one phone call per day totaling 45 minutes each.
What are the different ways that PSA incidents or concerns could be reported by a child?
Written, Verbally reporting to staff, formal grievance, direct line to UC
How many levels of supervision do we have?
General, close observation and 1:1
What is SL Maira favorite color?
rose gold
Please list the behaviors and staff approaches of the Crisis Development Model?
Anxiety, Defensive, Risk BX, Tension Reduction.
Supportive, Directive, Safety Intervention, Therapeutic Rapport.
How many hours do we have to report any PSA incident?
Must be reported immediately, not exceeding 4 hours.