Engagement and Intake (8)
Assessment (9)
Planning and Contracting (10)
Intervention (11)
Evaluation & Termination (12 & 13)
Potpourri
100

The initial step in developing a relationship with a client is referred to as the ________ phase.

What is Intake?

100

In assessing client’s abilities and resilience, this could be best described as a _______________ assessment.

What is Strengths-based?

100

The “A” in SMART for SMART goals stands for this.

What is Achievable?

100

__________ ___________ training strengthens client’s existing capacities and teaches new strategies to manage stressful situations.

What are Coping Skills?

100

Refers to ending the helping relationship.

What is Termination? 

100

A form used to assess and describe a client’s presentation and functioning at a specific point in time.

What is a Mental Status Exam (MSE)?

200

This is a living document that guides decision-making and practice in social work.

What is the NASW Code of Ethics?

200

When asking about decision making and thought patterns, social workers are engaging in a ________________ assessment.

What is Cognitive?

200

When respecting and valuing the client’s perspective and goals, you are emphasizing this social work value.

What is Self-determination?

200

This intervention assumes that behavioral change occurs when distorted thoughts are evaluated and then changed using restructuring processes.

What is Cognitive Behavioral Therapy (CBT)?

200

Research that combines qualitative and quantitative measures.

What is Mixed-Methods?

200

This concept refers to the consistent connection between each part of the helping process as you move from step to step.

What is The Golden Thread?

300

This is the process of ensuring clients understand the purpose of services, risks related to services, limits to confidentiality, costs associated, and other important information prior to beginning to receive services.

What is Informed Consent?

300

This type of assessment that is a prominent social work model views the client within the context of systems and interactions.

What is Person-In-Environment?

300

Three different tasks were outlined in this chapter: ____________, planning, and contracting.

What is Problem Identification?

300

This approach uses interventions such as exception questions, eliciting questions, and is focused on future desired states rather than the past.

What is Solution-Focused Brief Therapy (SFBT)?

300

Data collected prior to an intervention that helps assess intervention efficacy and client change.

What is Baseline Data?

300

The process of defusing a situation with a highly emotional, agitated, or unpredictable client.

What is De-escalation?

400

A form that is completed to be able to legally and ethically share specific information about the client with a third-party for a specific reason.

What is a Release of Information (ROI)?

400

Assessment is completed using 4 vantage points per Hepworth, Rooney, Rooney, Strom-Gottfried, and Larsen’s model, one of which collects data from external sources such as parents, teachers, etc. These are referred to as ___________________.

What are Collateral Contacts?

400

Use this intervention to help clarify and specify client’s goals that are vague.

What is the Miracle Question?

400

A model used to determine the client’s current level of insight and motivation to address a problem.

What is the Transtheoretical Stages of Change Model?

400

Individual rating scales measure specific client behaviors using scales and/or ___________.

What are Checklists?

400

AB and ABAB are examples of this type of evaluation.

What is Single-Subject Design (SSD)?

500

This term refers to when a social worker experiences an emotional reaction to clients such as seeing the client as a friend or becoming overly involved in their life.

What is Countertransference?

500

Supplemental assessment tools with good psychometric properties, such as a PHQ-9, are __________ and _____________.

What are Valid and Reliable?

500

A method of prioritizing or scaffolding goals or objectives when a client has many problems they want to work on.

What is The Rule of Three?

500

An intervention approach focused on resolving ambivalence, using skills such as OARS, and embodying the spirit of it.

What is Motivational Interviewing? 

500

When a social worker is transferring a client’s case to another worker, they should introduce the client and worker when possible, completing this process.

What is a Warm Hand Off?

500

This is the grammatical point of view that professional documentation is written in.

What is Third Person?