CTE's
Loans & Payment Plans
Bad Debt Write-Off
Cash Basis
General
100
Payment Term Extensions for amounts less than "?" should be rejected
What is $10K
100
Credit Services approval authority for loans start at the "?" level
What is the Director level
100
The approval authority for a Senior Credit Manager is "?"
What is $500K
100
The purpose of this policy sets out the criteria for establishing whether or not collectability is probable
What is Cash Basis Policy
100
In Darwin what is a SDMC?
What is Service Delivery Manager Collections
200
No payment term extension which takes total terms to greater than "?" is allowed
What is 360 days
200
A payment plan is a "?" bearing and the AR balance must be fully cleared within a "?" month time frame
What is non-interest and 6 months
200
AR should only be written off to the AFDA if it is determined to be "?"
What is uncollectable
200
Cash Basis Approval Level for a Credit Manager is up to
What is $250K
200
When is Darwin Go Live Date
What is October 1, 2013
300
For Account Term changes to Partner Account Terms (not individual invoice or customer terms) require the approval of "?"
Who is the Regional Lead
300
Both loans and payment plans are "?" between the Customer/Partner and Microsoft
What are legal agreements
300
Any non-centralized AR write-off over "?" must be further approved by the Credit Services GM
What is $500K
300
Credit Services may choose to allow the recognition of revenue yet create a "?" over a portion of AR balance depending on the analysis of the severity of the risk
What is "bad debt reserve"
300
In Darwin what is a CEM?
What is Credit Engagement Manager
400
Where revenue recognition impacting extensions will be forwarded to ensure appropriate adjustments are made
Who are Operation Center Accounting Group or Corporate Accounting Group
400
A loan is created when an existing AR balance over a period of "?" and will be "?" at a rate up to the legal maximum
What is 6 months and interest bearing
400
Write-offs above "?" require a minimum of "?" within WWCS
What is $10K and 2 signatures
400
Credit Services will review cash basis arrangements where the outstanding unsecured AR exceeds "?"
What is $100K
400
In Darwin what is a CCM and who is that?
What is 1. Controls & Compliance Manager 2. Teresa Smith
500
Payment Term extensions initiated by the Field or BG must be "?" by the appropriate controller
What is evaluate and validate the business justification
500
No additional "?" credit should be provided to the Customer/Partner until the loan/payment plan is paid in full
What is unsecured
500
The Bad Debt Write-Off MS Policy # is "?"
What is 37451-24
500
Revenue that has been recognized prior to the quarter a customer was placed on cash basis should "?"
What is "not be reversed"
500
Responsible and accountable for Credit Services Policy
Who is "you or all of us"