SOP
Infringement
Non-Infringement
Appeals
100

What is the queue for Infringement pre-enforcement tasks?

ahs-pi-mpa@amazon.{store}

100

What is the role of an RO regarding Infringement?

RO - Rights Owner
raise IP complaints to Amazon

100

Who can submit Retractions?


only the RO 

200

which blurb do we send in ahs-pi-edu-llsr@amazon.[store] tasks?

education_ahs_ahr

200

this protects an invention from being sold or used by someone

Patent

200

Where on the PDP could we find infringing content?

everywhere (Title, Description, Pictures, Keyword etc.) 

200

What is the Forgiveness Path?

- allows Sellers to remove violations/complaints from their account and gain their respective points back to their AHR

- Selling Partners are granted up to 3 forgiveness requests for listing level violations/complaints

300

What is the difference between Copyright and Piracy?

Copyright covers the USAGE of a protected IP

Piracy covers the REPLICATION of a protected IP

400

What is a Trademark and name 4 types of TM?

a word, symbol or design used to identify a product

Trademark types are:
Word Mark - Logo Mark - Letter Mark - Combination Mark