Core Values
This value is like Wi-Fi, invisible but essential. It connects everyone, even when things are chaotic, and it’s the one thing that never goes out of style
What is "Kindness"
This famed stress reliever will leave you high... and dry if performed on company property
What is: Smoking
Here's your cut: The commission percentage all employees earn on retail
What is: 10%
Mandatory event every second Friday of the month
What are: Team Meetings
Spa Royale was founded in what year?
What is: 2003
Don’t just talk about it, be about it!
What is "Lead by example"
Who let the dogs out? Unpainted ______ are not permitted, and are against the dress code.
What are: toes/ toenails
True or False: PTO can be used to cover sick days and/or call outs in addition to vacation time.
What is: False
The amount of time a therapist should arrive before their first appointment
What is 30 minutes
I’m not the main event, but I’m a perfect addition when you need to unwind. You won’t see me, but you’ll definitely feel me. I Just need a little extra time.
What is: A Warm oil scalp massage
the ultimate transferrable vibe
What is "have good energy"
Where you can find the latest news and the hottest tea ;)
What is: Microsoft Teams
Employees must work at least _____ hours to be eligible for company benefits (PTO, Social Security Match, etc.)
What is: 32
All Shift changes and scheduling adjustments are contingent upon
What is: management approval
"To provide an exceptional spa experience through personalized care..." is Spa Royale's _________.
What is: Mission
Where growth begins and continues because class is always in session
What is "Being a lifelong student"
This expectation applies whether you are in the Spa, working remotely, or sending emails...
What is Professionalism
The day of the week payroll closes and all timecard corrections should be submitted by
What is: Sunday
You want to get paid? Therapist should be clocking in under __________ and Spa coordinators under __________
What is: Therapist and Front Desk
I'm at the spa, but I’m not a person. People love me for my ability to relax muscles and ease tension. I’m not a therapist, but you’ll definitely feel my touch.
What is: A Massage
the little voice inside your head that says ___ ____ ______ _____, even when no one is watching
What is "do the right thing"
The number of maximum reprimands prior to termination
What is: 3
Black Friday, Christmas Eve, Valentine's Day, and what other occasion is considered a "blackout date" for vacation time
What is: Mother's Day
This attendance action is strictly prohibited, for clients and employees alike
What is: No Call, No Shows
This essential item might not be in your typical office, but at the spa, it’s considered a workplace must. No one wants a meeting without it.
What is: a robe