Chapter 11
A state of intense emotional and physical longing for union
What is passionate love?
A network of people have shared a long history and are bound by blood or commitment
What is family
A voluntary relationship with two people who like each other and share emotional intimacy
What is friendship?
An affiliation with an employee, colleague, supervisor and mentor
What are workplace relationships?
A feeling of affection and respect
What is liking
A wife, husband and their children
What is the nuclear family?
Friendship is driven by...
What are shared interests?
The understanding of how people should behavior, shared values and work norms
What is organizational culture?
An intense sense of emotional connection and history with deeply intertwined lives
What is companionate love?
A group of people who lack legal and blood connection but consider themselves family
What is voluntary kin family?
Friends that help us achieve practical goals
What are agentic friends?
Objects and structures that define the organization
What are workplace artifacts?
Mark feels the need to be close to his partner but also needs space to do his hobbies alone. He also wants his partner to be reliable and on time to their plans but also wants to be surprised sometimes. He is experiencing what...
Grandma loves to tell her grandchildren the story of how she met their grandpa
What are family stories or narratives?
Mai is from Japan and is studying in the US. Although her and her new friends from California are very different culturally, they have fun together
What are cross-category friends
Harold, the CEO shares a report with the supervisors he manages. They then share the information with their specific teams.
What is downward communication?
Carl and Beth have agreed to be monogamous
What is commitment?
It means a lot to Shoshana that her ancestors survived the holocaust and she plans to tell her children this story
What are survival stories?
Beth makes friends through her pottery class and they often go to dinner after class
What are communal friends?
Beth notices that many customers are complaining about food allergy concerns. She works at a frozen yogurt shop and many people accidentally get nuts in other toppings. She brings this up to her supervisor who then discloses this to their manager.
What is upward communication?