Human Communication
SkillsUSA stressed these skills were just as important as technical skills
Interpersonal SKills
Interpersonal communication involves two modes of exchanging information. they are:
formal and informal exchanges
This term refers to the Individual’s belief about himself or herself, including the person’s attributes and who and what the self is
Self-concept
These five clues often help indicate when someone is being deceitful.
Verbal cues
five of them
ramble, speak loud and fast, filler words, question your question, inconsistent story
Nonverbal Communication is driven by these two forces
Culture/Social & Evolution/Biology
These are the areas of human communication. How many are there?
4
Number of communication partners involved
Physical Proximity
Nature of interaction units
Degree of Formality
This is one of the main purposes that interpersonal communication achieves:
meet's Maslow's hierarchy of needs
These are the three selves, that together, comprise of the self-concept
Self-image, ideal self, self-worth
This term is a system of human communication using a particular form of spoken or written words or other symbols
Language
Casino design and overall layout of a restaurant are examples of what style of NV communication?
Environmental; not person oriented
This is one of the reason's why we need to communicate with other human beings?
Offers Identity, Social Component, it's practical
This is the major theory that addresses the theme of how we get to know new people?
Uncertainty reduction theory
This term refers to ways in which we can care for ourself. Usually refers to being open to one’s own suffering, not avoiding or disconnected from it, generating the desire to alleviate one’s suffering and to heal oneself with kindness
Self-compassion also involves offering nonjudgmental understanding to one’s pain, inadequacies and failures, so that one’s experience is seen as part of the larger human experience”
This theory refers to how language can marginalize and silence people who belong to certain groups (e.g., women, people of color, disabled people, and LGBTQI+ individuals)
Muted Group Theory (MGT)
These are the three types of Person oriented NV stimuli
Facial expressions
Body language
Tone of voice; paralinguistic cues
This term is referred to as a mark, object, or sign that represents something else by association, resemblance, or convention.
Symbol
These are the three strategies in getting to know new people
Passive Active Interactive
These are the three components to self-compassion
Self-kindness Common humanity Mindfulness
These are ways in which we can improve our language and verbal communication
Read
Listen
Build your vocabulary
These three factors are all at play with one another to help determine and read nonverbal behavior communication styles?
Emotions, Cognitions, verbal & Nv behavior
This is one of the reason's that makes someone a competent communicator
Skillful at recognizing situational cues, identifying the best way to present their message
•Adaptable at adjusting message based on environment or audience needs
• Persuades the audience to become more involved
• Understands their audience by empathizing with them
• Adjusts message to level best understood by the audience
•Cognitive complexity is a psychological characteristic that indicates the difficulty or simplicity associated with mental demand.
•Self-monitors verbal and nonverbal communication
This is a way (of multiple) that makes someone to have great interpersonal skills.
Mindful Listening - Carefully and thoughtfully attending to the message being transmitted
•People Skills - A set of characteristics helping you understand and interact with others
•Emotional Intelligence (EQ) - Ability to identify your own emotions and the emotions of others, using that information to guide one’s behavior
This disposition typically includes General patterns of mental processes impacting how people respond and react to the world around them
Cognitive dispositions
This is the type of language we use in professional or academic settings
Formal Language
Pitch, hesitations, speech rate, volume are all components of this
Paralinguistic cues