Methods
& Tools
UX Fame &
Infamy
Name that Heuristic
or Playbook Play
Inside
Bixal
Acronyms
& Jargon
100

Designers ask users to compare two versions of a prototype to help determine which is more effective in this UX design method.

A/B test

100

A gaffe in the design of everyday things, this term refers to the entrance of a building with a handle designed to convey the opposite interaction of what is required of the user.

Norman door

100

This heuristic speaks to the importance of keeping users informed about what's happening with the system, within a reasonable amount of time.

Visibility of system status

100

Bixal takes its name from this object you're likely to find in an arboretum.

A tree

100

This regular meeting is typically held at the end of a sprint and is used to identify ways to improve the team's processes, collaboration, and overall effectiveness.

Retro

200

Stakeholders are asked to actively participate in product development in this design method.

Co-design or Participatory design

200

USDS co-founder Jennifer Pahlka calls for the participation of designers in public policy development, in this book, published in 2023.

"Recoding America"

200

This heuristic refers to minimizing the need for users to remember information from one part of the system to another.

Recognition rather than recall

200

Though used infrequently and often scorned, this is the Bixal tool you receive emails about from Gerardo Maldonado.

Bixal Library

200

This small icon is often used to provide branding for a website at just 16x16 or 32x32 pixels.

Favicon

300

A combination of role-play and simulation, designers put themselves in a physical environment to instill a feeling of empathy for users, in this ideation technique.

Bodystorming

300

This leader in the field of information architecture aims to make IA and sensemaking skills accessible to everyone, and wrote the 2014 book, "How to Make Sense of Any Mess"

Abby Covert

300

This heuristic calls for simplicity, clarity, and to avoid clutter.

Aesthetic and Minimalist Design

300

This group of volunteers within Bixal seeks to promote dialogue, facilitate continuous learning, and foster a culture of respect where all Bixalers can bring their authentic selves to their work.

Diversity, Equity, and Inclusion (DEI) Council

300

This acronym refers to data that designers must safeguard to ensure a person's anonymity.

PII or PHI

400

Designers use sticky notes and sketches to outline user interactions when planning design sprints in this Agile UX design method.

User story mapping

400

UX design was found to be partly the cause of a 2018 gaffe by the Emergency Alert System when it erroneously warned people of an incoming ballistic missile heading toward this state.

Hawaii

400

The US Digital Service developed a set of 13 Digital Service plays. This is the title of the first play.

Understand what people need

400

This is the number of people currently on the XD team.

31

400

This term describes a brief, non-intrusive module that appears at the bottom of a screen to provide quick notifications or alerts to users without disrupting their current activity.

Toast

500

Founded in 2013 in Amsterdam, this website builder lets designers import JavaScript, HTML, CSS code and generate components or UI screens.

Framer

500

Communication expert Edward Tufte attributed poor and confusing data visualization as a determining factor of this tragic event in 1986.

Space shuttle Challenger explosion

500

In 2000, Susan Weinshenk and this person created a categorization of 20 heuristics including "User Control" and "Human Limitations"

Dean Barker

500

This is the largest contract Bixal has won to date.

DataConnect

500

In 1995, this file type, which sounds like a sticky food, was enhanced to allow it to repeat continuously.

GIF