Tool Usage
What are the three forms of ladder carrying?
Vertical carry.
D rung carry.
Shoulder carry.
How can you test that your cable box is working without a tv?
With your display tool.
What is the name of a modem and router combined into one device?
Gateway
Where does Spectrum get their dial-tone from?
The modem.
Attenuation.
Insertion.
Tap.
Where on your body is the safety harness supposed to be fastened to?
Low on your waist.
What are the two best locations for the customers router?
Central location in the house.
Room where customer will be using their devices the most.
How do you run telephone line through an rv?
You dont the customer must bring it to the seller.
After running a new drop your ber on your one check test at the ground block is showing 1.0E-04 Pre what are two possible causes for it failing?
Bad tap.
Bad fitting.
How may a technician install a P clamp onto a customers home?
Drill a small hole in then hand screw the threading in.
On a new install where all equipment on the premise is working what might cause a stb to be losing channels?
The tap.
All connections up to cpe are in working order yet the customers computer is still getting slow speeds and dropping from the internet what 3 things may be causing the signal loss?
Modem.
Ethernet cable.
Where may a technician find the rin value of a telephone?
Located on the phone.
What tool can cause pixelation on a customers tv show?
Amp.
What tool can you use to tone out multiple lines at the same time?
Signal leakage detector.
Name of analog stb is ?
Dta.
Name four different router manufacturer.
Netgear. Arris. Asus. Cisco. Belkin. D-link Linksys
When a customer is removing a phone company to add Spectrum phone services what is the first thing a technician should do before touching any cables?
Assuming all connections from the drop to the cpe are in working order what may still cause a 10-db tilt on your signal?
The tap.
Where might your Fvd detect voltage on a pole where it is still safe to work?
Near the electric companies transformers.
If everything from the tap to the cpe is in working order what would a technician need to do when the cable box is failing the activation process?
Contact DOJ for a account error.
All customer owned devices are hardwired to the router the router was working fine but one day it shut down suddenly all connections and signals are good the router boots in another room perfectly fine what is causing the router to shut down.
Defective device hard lined to the router.
Defective port on the router.
Why might a customer have dial-tone from the wall despite closing their active accounts from other service providers?
Still receiving dial-tone from their old provider.
In line Eq