Mobile
Internet
Video
Voice
Xumo
100

This mobile plan comes with Anytime Upgrade, along with unlimited talk, text and data, and is our lead offer for Spectrum Mobile.

What is Unlimited Plus?

100

This is the lead High-Speed Internet speed offering that provides Spectrum customers with download speeds of up to 1000 MBPS.

What is HSI Gig?

100

This TV plan offers customers access to over 80 popular live channels and does not incur a monthly Broadcast TV Surcharge.

What is TV Stream?

100

This is the current 12-month promotional rate for adding new Voice services to a Spectrum customer when bundled with another line of service.

What is $14.99?

100

This feature of the Xumo allows customers to speak into their remote to search for their favorite shows and movies

What is Voice Search?

200

All of our mobile plans come with unlimited international texting and 2,000 minutes per line of combined monthly calling to these two countries.

What is Canada and Mexico?

200

This device, costing only $3.00 a month, is a simple plug and play device that is our Advanced WiFi's solution to wireless network dead zones within a house or building. 

What is a WiFi Pod?

200

This TV plan add-on is perfect for customers who want to ensure they have access to all of their regional sports channels and ESPN+, along with their base Select channel lineup.

What is TV Select Plus?

200

This optional add-on must be offered to each customer adding Spectrum Voice services and incurs a one-time charge of $60 if the customer chooses to order one.

What is a Battery Backup?

200

This Xumo fee model allows customers adding new Video services to get one free for 6-12 months (depending on the promotion) and have access to free remote and stream box replacements and swaps

What is the Service Fee Model?

300

Each line of Unlimited Plus includes up to this many GBs of mobile data hotspot usage during the billing cycle and counts towards the data allowance before speeds are reduced to 600Kbps for remainder of billing cycle.

What is 10GB?

300

This device can be offered free for 12-months on the Spectrum One offer to new internet customers as long as the customer orders Spectrum Mobile within 30 days from the Spectrum Internet order placement date.

What is Advanced WiFi?

300

This monthly fee is assessed to TV plans that carry local broadcast or "network-affiliated" TV stations and is a result of increasing rates charged to Spectrum to distribute their signals to our customers. 

What is the Broadcast TV Surcharge?

300

When existing customers, that have had Spectrum Internet for over 30 days, add Voice services to their account, they qualify for this discounted service.

What is Spectrum Mobile?

300

This Xumo fee model allows customers to either pay a one-time charge of $60 or $5 a month over 12 months to own the Xumo outright.

What is the Purchase Fee Model?

400

This $5 monthly add-on covers replacement for lost/stolen devices and $29 unlimited Screen-Only Repair nationwide.

What is the Spectrum Mobile Repair and Replacement (SMRRP)?

400

This feature of all Spectrum Internet plans allows customers to use their home internet as much as they want without experiencing reduced speeds or additional bill charges based on their usage.

What is No Data Caps?

400

This Spectrum TV add-on provides customer access to HBO, HBO Max and over 70 additional channels that provide customers access to a variety of programming.

What is Entertainment View Plus?

400

This is the current standard rate for Spectrum Voice customers when bundled to Internet and/or Video services.

What is $22.99?

400

This service is what a Spectrum customer must be subscribed to in order to qualify to order a Xumo.

What is Internet?

500

Customers on any plan may purchase this feature that allows for a 24-hour session of unlimited talk and 1GB of high-speed data while traveling abroad in over 200 countries.

What is a Global Day Pass?

500

This speed offer is available at certain flagged locations and is the only available speed tier to new customers who enroll in the Fallback Decline PIA offer, offered only in situations where they are unable to Pay-In-Advance for new internet services.

What is HSI 100?

500

This feature allows customers to schedule, record, and save up to 100 live shows at once through the Spectrum TV App and is available for all TV packages except Limited Basic.

What is Cloud DVR Plus?

500

This feature that can be added to Spectrum Voice can provide unlimited calling to 70 select countries and is an additional $5.00 a month.  

What is Spectrum Voice International?

500

Customers ordering 5 or more Xumo boxes on a single order requires this type of installation.

What is a Professional Installation (Pro-Install)?