PBB
contact leadership.
What action should be done at the end of every order?
Truth-in-billing
How much is each additional GB of data on a BTG plan?
$5
seamless entertainment copilot article
GEN8741
Cost of wifi for SIA, premier, and Advantage
$10
Customer is required to do what on a PBB call?
declare intent
What information should never be written down?
SSN
DOB
CC information
How many lines can a residential account have?
Up to 10
Which video package includes ESPN+
TV select plus
Speed of our flagship internet?
500X20 mbps
Minimum line count for PBB?
3
What should you never do without consent?
Add services to a customers account?
Cost to add BYOD smart watch to mobile account
$10
Which video packages include paramount+
TV select signature
TV select plus
TV select
Mi plan Latino
What do we use if the customer cannot or will not pay their prepayment?
PIA decline
If a customer brings 10 lines, how many are eligible for PBB?
5
When adding landline what actions should be taken?
Must provide phone number to customer
Must read TPV script
Must complete TPV
How many minutes are allowed for calling to Canada and Mexico on unlimited and unlimited plus plans?
What does the VIX streaming app consist of?
a streaming service that offers Spanish-language content, including movies, TV shows, news, and live sports
Cost of wifi for gig
Free
All lines must be what before the customer receives a confirmation email?
Network activated
Consequences to violating ethics?
Violating ethics policy can result in separation from the company.
Hotspot allowance for unlimited plus plan
10GB
What 5 streaming apps make up seamless entertainment?
disney+
ESPN+
Max
Paramount
VIX
How much revenue does gig put into your bucket?
$380