MOBILE
The name of the plan that allows you to pay for the data that you use
What is BTG (By the Gig)
equipment that supplies Wi-Fi for the home
What is a router?
A TV package that doesn't offer local channels
What is TV Stream?
Service automatically identifies the location (service address) of the calling party to the 911 operator when a call is made to fire, police, or emergency medical services.
What is Enhanced 911 (E911) ?
Required before making changes to an existing account
What is authentication
This plan gives you anytime upgrade, 50 GB of data, and international roaming
what is UNLIMITED PLUS?
This is internet plan is known as our standard tier and offers speeds of 500x20 mbps.
What is Spectrum Internet Premier.
An addon that offers more sports options for $10
What is Sports view?
A government assistance program that grants eligible individuals and households a monthly home phone credit/discount.
What is Lifeline?
This Line of business is required for all SPP4 bundle offers.
What is Internet?
A series of numbers to check eligibility usually starts with “35”
What is IMEI?
devices that extend Wi-Fi throughout the home
What is Wifi Extender
A TV package that a customer can select channels they want to watch and swap them out once a month
What is TV Choice
This service may be sold to new customers in the state of South Carolina (SC) only.
What is Spectrum Voice-Only service?
True or false
If an account has disconnected within the last 30 days, do not provide New Acquisition offers to The account holder, A spouse of the account holder at the same address, A child of the account holder at the same address.
What is True?
This requires a minimum of 2 ported cell phone lines to qualify.
What is PBB?
A internet plan that's has 35GB of upload not in a fiber or high split area
What is INT GIG?
This plan automatically includes entertainment view, sports view, Paramount + premium, starz etc.
What is Select TV platinum
You must offer to customers ordering a new Voice service.
What is battery backup?
The Maximum amount of independent accounts a Fully Fiber (FTTP) address can have (Main and Roommate accounts)
What is 2?
This provides an additional 10gb of data when customer exhaust monthly data allowance on Unlimited plus.
What is Data Pack?
This is bundled free with any Internet subscription and can protect up to 10 Windows or Mac desktops or laptop
What is Security Suite?
The maximum amount of Xumo a location can receive without having a pro install
what is 4?
This feature assigns a distinctive ring tone to identify calls received from specific telephone numbers. Distinctive ring is two short rings in place of the regular single ring.
What is VIP Ring?
The estimated time for a new customer to receive their billing statement due date
what is 17 - 20 days?