My Spectrum
Spectrum TV
Spectrum Mobile
Mystery X
100

The information needed to set up a My Spectrum Account.

What is the account username & password

100
Watch your recorded shows here

What is DVR tab?

100

Find out how much data you have used on your current cycle.

What is the Activity page?

100

Find the Spectrum Mobile Calculator here.

What is the Spectrum website or

what is the QR code?

200

Check and manage your voicemail messages here. 

What is the home tab?

200

You can find your most recently watched show(s) here.

What is My Library?

200

View your statements here.

What is the billing tab?

200

A tier of service that is required to access HBO/MAX & SHO MOVIE APP

What is the Silver or Gold Package?

300

Reset your modem and digital box from here

What is the services tab?

300

You can search for your favorite movies and tv shows here.

What is On Demand?

300

Get troubleshooting tips here.

What is the support tab?

300

Customers can find out how much money they could save in a year when switching over to Spectrum

What is the Spectrum Mobile Calculator?

400

Where you would go to install the Spectrum WiFi Profile.

What is the Account tab?

400

The amount of days you can view programming listings in advance.

What is Seven Days?

400

Manage your account and data notifications here.

What is Settings tab?

400
Two sales channels that we are able to offer the Cable Intercept offer to. 

What is Direct Sales, Online Sales, Call Center

500

Create a store reservation here. 

What is the Support Tab or Find a store?

500

Where you would go to set parental controls, set up favorites, and learn tips on using Spectrum TV.

What is the settings tab?

500

Update your credit card info on file here.

What is the "Manage Payment Method" or Billings tab?

500

Two services that you can offer with the Cable Intercept Promotion.

What is TV Stream & TV Choice