ICOMS SERVICE CODES
ICOMS CODES
COLLECTIONS ACTIVITY
VIRTUALIZATION
OKM
PRODUCT
100
WHAT CODES ARE USED FOR THE TV BROADCAST FEE AND THE SPORTS BROADCAST FEE?
WHAT IS MP041 AND MP042?
100
TASK CODE 41 IS USED FOR?
WHAT IS ONE TIME CHARGES?
100
THE BALANCE THE CUSTOMER OWES IN ALL BUCKETS GREATER THAN 30 DAYS OVERDUE.
WHAT IS THE DELINQUENT AMOUNT?
100
G340
WHAT IS THE MAP OF LEGACY TWC FOOTPRINT?
100
Home Button, Search Field, Browse, Quick Links, User History, Actions, Settings, and Filters "Wrench"
WHAT IS FEATURES OF THE OKM NAVIGATION BAR?
100
WHAT IS THE MAXIMUM MBPS AVAILABLE FOR SPECTRUM ULTRA V2 DS IN GARFIELD HEIGHTS, OHIO?
WHAT IS 300 MBPS?
200
WHAT ARE THE SERVICE CODES FOR LTWC PREFERRED TV IN THE NATIONAL MARKET?
WHAT ARE MP041, MP042, BA001 AND BC001?
200
THIS TASK CODES ALLOWS YOU TO VIEW DATES AND DESCRIPTIONS OF UPCOMING COLLECTION EVENTS ON A PAST DUE ACCOUNT?
WHAT IS TASK CODE 14 (COLLECTIONS EVENTS)?
200
THE DAY PPV RESTRICTIONS ARE IMPOSED IN THE 55 DAY DELINQUENCY COLLECTIONS TIMELINE.
WHAT IS DAY 40?
200
THE SALES REASON FOR CHANGE OF SERVICE IN WISCONSIN.
WHAT IS 3B?
200
HO1369![]()
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WHAT IS OKM Training: Providing Feedback On Existing Content?
200
3 LEVELS OF VIDEO IN LEGACY TWC.
WHAT ARE STARTER, STANDARD AND PREFERRED?
300
WHAT CODE IS NEEDED FOR AN HDSTB IN THE MIDWEST FOR STARTER, STANDARD AND PREFERRED TV?
WHAT IS ED001?
300
THIS TASK CODE ALLOWS TO YOU SEE ALERTS ABOUT A CUSTOMER, ACCOUNT OR RESIDENCE?
WHAT IS TASK CODE 12 (CUSTOMER FLASHES)?
300
DAY 60 OF THE 55 DAY DELINQUENCY COLLECTIONS TIMELINE.
WHAT IS THE CUSTOMER CYCLES TO 2 MONTHS DELINQUENT?
300
S7
WHAT IS THE SALES REASON FOR SHIPPING AN EZ CONNECT WORK ORDER?
300
MANAGE SUSCRIPTIONS AND STORE FINDER.
WHAT IS INCLUDED IN THE "ACTIONS" DROP DOWN MENU?
300
THE HIGHEST LEVEL OF SPP INTERNET AVAILABLE IN CHARLOTTE, NC RALEIGH, NC CINCINNATTI, OH KANSAS CITY, MO AUSTIN, TX SAN ANTONIO, TX NYC, NY
WHAT IS SPECTRUM INTERNET GIG?
400
WHAT IS THE SPP A LA CARTE CODE FOR DIGI TIER 2?
WHAT IS LC012?
400
CATAGORY __X___ (TYPE) OCCURENCE __X__ (AMOUNT)REQUIRES OCCURENCE DEFINING SERVICE.
WHAT IS YOU FORGOT EQUIPMENT FOR “X” CATAGORY OF SERVICE OR THE REMOTE?
400
WHERE COLLECTIONEVENTS OR SCHEMES CAN BE VIEWED IN ICOMS.
WHAT IS TASK CODE 14 (COLLECTIONS EVENTS) OR TASK CODE 56 (COLLECTION SCHEMES < SCHEMES IN BLUE LAND)
400
STATES THAT ALL DIRECTORY LISTING EXEMPTIONS FOR VICTIMS OF DOMESTIC VIOLENCE.
WHAT ARE NEW YORK AND THE NEW ENGLAND AREA?
400
PO469
WHAT IS ICOMS:CHANGING A BILL DUE DATE?
400
THE MONTHLY CHARGE FOR SPP INTERNATIONAL CALLING PLAN.
WHAT IS $5.00?
500
WHAT CODE IS NEEDED FOR SPECTRUM CHOICE BASIC?
WHAT IS LA450?
500
THESE TASK CODES ARE ASSOCIATED WITH THE FOLLOWING SERVICES:
VIDEO
INTERNET
VOICE
WHAT ARE 36, 37 AND 38?
500
DAY 43 OF THE 45 DAY DELINQUENCY COLLECTION TIMELINE.
WHAT IS SET TOP BOX NOTIFICATION?
500
WHAT IS HOW TO IDENTIFY A NATIONAL ACCOUNT?
500
NEW YORK TAXES AND FEES.
WHAT IS G378?
500
THSE LEGACY VIDEO PRODUCTS CAN REMAIN ON A CUSTOMERS ACCOUNT WITH MIGRATING TO SPP.
WHAT IS WHOLE HOUSE DVR AND ENHANCED WHOLE HOUSE DVR?