SBPP4
Video
Mobile
HSD
Bonus
100

What service gets discounted when ordering/quoting -A Triple Play Bundle

Internet/ HSD

100

This TV plan offers customers access to over 80 popular live channels and does not incur a monthly Broadcast TV Surcharge.

What is TV Stream & Latino Stream?

100

(True or false) Spectrum Mobile by the gig is available in SBPP4

FALSE

100

This is the High-Speed Internet speed levels provides Spectrum Business  

What is Internet Premier, Internet Ultra, Internet Gig, Internet 2 Gig (Lexington & Cincinnati)


The following markets are scheduled to have 2x1 Gig availability on 4/15/25 Dallas-Ft Worth, TX Reno, NV Rochester, NY Louisville, KY Rochester, MN St. Louis, MO

100

Where can you find leads from storefront or referral agents

Salesforce AE funnel tracker- Under New referral lead Report 

200

What is the SBPP4 "fallback Offer" covered in training 

Internet/Wifi & Free Mobile (Fallback Offer) 

Gig =$100

Ultra =$90

Premier= $60

200

(True or false)  if a new customer request Internet Ultra/Wifi with stream Latino, the bundle is priced locked for two years

FALSE -Stream Latino does not count as an eligible line of business with bundled rates for any Internet tier

200

Name 2 feature that is included in unlimited plus but not included in unlimited mobile

  • Free international data and voice in 175+ countries (reduced speeds at 10 GB)
  • Anytime Upgrade with unlimited phone upgrades, whenever you want

  • Mobile hotspot data (reduced speeds at 50 GB)
  • Unlimited data (reduced speeds at 100 GB)
200

This is the internet tier always a one year price guarantee no matter if it includes in a single, double or triple play offer

What is Internet Premier

200

What does MPR stand for? What are the requirements For tenured AE & Senior AE

Minimum Performance Requirements

tenured AE= 5 Internet Connects + 2 Mobile Network Activated Connects +1WIB (Wireless Internet Backup) Connects

Senior AE= 9 Internet Connects + 3 Mobile Network Activated Connects +1WIB (Wireless Internet Backup) Connects

300

What would be the price for the following quote

 Internet Ultra+ Wifi

 2 SBC Lines

 Business Voice

1 Mobile Unlimited line

= 130

$80 + $10 +$20 + $20 + $0 + $0

2-Year Price Guarantee

300

What additional video charge need to be added when ordering/Quoting B&R Sports Fan $60

Broadcast TV Surcharge  &

Minimum of one HD video receiver

300

(True or false) An existing mobile customer does not qualify for the multi line discount if they add three new additional mobile lines

FALSE

300

This feature of all Spectrum Internet plans allows customers to use their internet as much as they want without experiencing reduced speeds or additional bill charges based on their usage.

What is No Data Caps?

300

Based on our ROI what would be the Max amount covered under a construction project of 7 passings?

40k

400

What would be the price for the following quote

Internet Premier+ Wifi

Steam Latino 

Business Voice

1 Mobile Unlimited line

=$95

$40 +$20+ $25 + $0+ $10

400

How much is the Broadcast Surcharge for TV Select?

$28

400

(True or false) Account with four or more mobile lines can mix and match between unlimited and unlimited plus to receive a multi line discount

TRUE 

400

This device, costing only $5.00 a month, is a simple plug and play device that is our Advanced WiFi's solution to wireless network dead zones within a house or building.  

What is a WiFi Pod?

400

What is an AE’s goal quota for Sales & Connect?

Sales=27

Connect=21

500

What would be the price for the following quote

Internet Gig+ Wifi +WIB

Business TV Stream

1 Business Voice

1 Mobile Unlimited line

= 170

$90 + $0 + $20 +40 + $20 + $0 

3-Year Price Guarantee

500

How many channel are included in Spectrum Tv Stream

Displaying 102 Channel in Spectrum Tv Stream

500

What is the latest promo for newest device (Hint Motorola)

Motorola moto g – 2025 Now Available

$4.72Mo

MSRP $169.99

500

What is leaderships favorite add-on to Spectrum Business Internet?

wireless Internet backup -WIB

500

What is Charter's Encyclopedia? 

What is Copilot?