Xumo
Spectrum Video
Spectrum Internet
Spectrum Mobile
Tools
100

limited number of customers who will be offered the opportunity to do this

What is the Product Suitability test?

100

New Residential TV customers and existing customers who are upgrading or downgrading their TV package will have the option to choose from two new packages.

What is TV Select Signature and TV Select Plus?

100

These are the 3 most popular speeds for our flagship internet service

What are 300, 500 and 1 Gig?

100

This is the best offer available in mobile today

What is Spectrum One/BOGO?

100

Creates a visual for the customer to see how much they could save monthly/yearly

What is Mobile Savings Calculator?

200

An easy-to-use, accessible voice-activated, that takes the guesswork out of finding your favorite programs.

What is the Xumo voice activated remote?

200

Sportsnet LA is in this package

What is TV Select Plus?

200

Spectrum customers with Advanced WiFi can use ___________ to increase the range and strength of their WiFi network

What are Spectrum WiFi Pods?

200

Customers can take advantage of Spectrum Mobile and keep their cost lower by

What is bringing their current device (BYOD)?

200

a place to customize the customers package

What is the Sales Sheet?

300

Customers who do this will receive a stream box free for life.

What is completing the Product Suitability Survey?

300

Bally Sports channels, MSG Network, or Spectrum SportsNet LA

What are Regional Sports Networks?

300

This feature uses advanced real-time cloud-based technology to provide the fastest protection against viruses, spyware and other malicious software

What is Security Suite?

300

_____________ allows customers receive alerts to their mobile device about system outages and estimated restoration times

What is SMS Opt-In?

300

offers up to $30 per month to qualifying Internet subscribers

What is ACP?

400

The contents of the Xumo Stream Box Installation Kit 

What is the 

  • Xumo Stream Box
  • Voice Activated Remote
  • Power Cord
  • HDMI Cable
  • Quick Start Guide
400

The existing _______ package will be discontinued for new customers and existing customers upgrading/downgrading their package

What is TV Select

400

Customers will receive a $5 discount when they do this

What is enrolling in Autopay?


OFR406

400

Spectrum unlimited plans include ___ of hot spot data

What is 5 Gigs?

400

provides pricing, packaging, and services comparisons between Spectrum and Spectrum's competitors

What is Competitive Edge?

500

GEN8909

What is the Xumo Copilot Index Page

500

Launching companywide in October 2023

What is Xumo Stream Box?

500

Pause internet connectivity to devices, group devices for bulk device pausing, and create pause schedules for individual or grouped devices

What are the AHW enhancements?

500

provides Spectrum Mobile customers with the fastest available speeds for both in and out-of-home WiFi when connected to an Advanced WiFi (AW) network

What is Mobile Speed Boost?

500

Charter's Encyclopedia

What is Copilot?