Pricing
What is the standard rate for Spectrum TV Select?
What is $76.99
How much is Multi- DVR service?
What is $19.99
What packages are eligible to add the Sports Pack?
What is:
Customer wants locals, food network, and paramount. Streams on an Apple TV.
What is TV Stream
What is the promo price for Choice 15?
What is $29.99
What packages only require a compatible device?
What is Choice 15, Essentials, Lifestyle, and Stream
How many international tiers does Spectrum offer?
What is 14
Customer doesn't watch locals or sports. Likes to catch up on shows at the gym. Customer is worried about cost because she's in college.
What is Essentials
How much additional is TV Silver than TV Select?
What is $30.00
How many Apple TV's can be on an account?
What is Up to 4
How many Channels are in the Sports, News, and More Tier?
What is 11
Customer is a serious gamer and has streaming services but doesn't use them a lot because he doesn't get his local sports. He likes to watch movies occasionally and his nieces and nephews visit occasionally and like to watch cartoons. He games on a XBox One and has an LG smart TV.
What is Choice 15
How much is TV Stream on year 2 promo?
What is $24.99
How much is an HD Set Top Box?
What is $8.99
What Add- on's does TV Stream qualify for?
What is: SPP International Tiers
Premium Pak (HBO, Showtime, Starz, Starz Encore)
A la carte premiums (HBO, Showtime, Starz, StarzEncore, Epix, The Movie Channel, Cinnemax
DVR
Cloud DVR
Cloud DVR Plus
Sports, News and More Tier
Customer hasn’t had cable in a long time. Uses Netflix for the originals, Hulu live for sports, Disney + for 2 kids ( 5yr & 8yr ). Husband travels for work and likes to watch from tablet. They have 3 TV's. One is a Samsung smart TV. They also stream from Xbox. Sports and movies are important, and educational shows for the kids, she likes to watch cooking shows and reality tv. She’s currently paying just under 100 dollars for her subscriptions.
What is TV Select + Sports Pack
What is the promo price for the Spectrum Lifestyle Plan?
What is $29.99
What are our 8 compatible devices?
What is: IOS, Androids, Kindle Fire Tablet, Apple TV, Roku, Samsung Smart TV, Xbox One, Chromecast
What channels are included in the Spectrum TV Sports Pack?
What is: Big Ten Network (BTN), ESPN College Extra, ESPN News, Golf Channel, MAV TV, MLB StrikeZone, NBA TV, NFL Network, NFL RedZone, NHL Network, Olympic Channel, Outdoor Channel, and Tennis Channel
Customer wants sports, hgtv, food network, tlc, movie channels including HDNet Movies, and channels for kids ages 5 & 9. Wife said Baby First TV is must. They use Streaming services currently and are bored with the selection.
What is TV Gold.
Baby first is only on digi tier 1 and HDNet Movies is only on digi tier 2.