Core Packages
Add Ons
Equipment
Customer Types
Potpourri
100

Name 2 types of channels not included in TV essentials 

Sports , Locals, and News 

100
True or False? Any customer type can add music choice

True

100

What type of equipment is a bar and restaurant only eligible for?

HD RECIEVER

100

What makes a business private?

All TVs reside in areas that are accessible only by employees.

100

Name 2 seasonal sport packages we offer

MLB, NHL, NBA, MLS 

200
Name 2 types of channels that are included with Business TV

Locals, News, Entertainment channels 

200

What type of customer can get DVR? 

Private

200

What type of equipment is only allowed with TV ESSENTIALS?

Apple TV 4th Gen

200

What makes a business public?

At least one TV resides in an area that is accessible by patrons or the general public; business must not be defined as a bar or restaurant.

200

Where can you find channel lineups?

On our Business.Spectrum.com website or in the workbook 

300

If a public/private customer wants some sports channels what is the best core package for them?

Premier Cable 

300

What Core package do you need in order to add Variety Tier?

Premier Cable

300

True or False? Any core package for a private/public customer you can either stream or view on a cable box 

TRUE

300

What defines a bar and restaurant?

Businesses that meet at least 1 of the following criteria:

•Has liquor license

•80% of revenue from food/beverage/and have patron seating on site

300

True or False. Espn is in Business TV

FALSE ( only espn news is in business tv) 

400

What BAR & RESTAURANT core package includes all sports channels + RSNS

Game Time TV

400

Name 3 add ons for Private Customers

•Variety Tier (req. Premier TV)

•DVR

•Music Choice

•Latino View

•International Channels

•Premiums (HBO, Showtime etc) 

400

What 2 thing can you only do with a DVR?

Record live TV and Pause/rewind live TV

400

Name 2 special features a private customer gets 

DVR, Premiums, VOD

400

What is the core package you need to subscribe to ( bar and restaurant) if you want to add additional RSNS

GAME TIME TV 

500
Name all 3 core packages for a BAR AND RESTAURANT

Business TV, Entertainment TV , and Game Time TV 

500

What is the sports package you can ONLY add on to Entertainment tv? 

Entertainment Sports

500

When is the only time we can offer DTAS?

•For embedded TVs only

500

What type of equipment is a bar and restaurant only eligible for?

Must have an HD Box to view (no streaming, apple tv)

500

True or False , International channels vary by area

TRUE

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