Xumo
Over 250
What is the amount of preloaded apps on Xumo Box
a place to customize the customers package
ORDERING TAB
These are the 3 most popular speeds for our flagship internet service
PREMIER 500
GIG 1,000
EHH- ACCOUNT NAME CHANGE/ TAKEOVER
Creates a visual for the customer to see how much they could save monthly/yearly
What is Mobile Savings Calculator?
An easy-to-use, accessible voice-activated, that takes the guesswork out of finding your favorite programs.
What is the Xumo voice activated remote?
With this feature, you can schedule, record and save up to 100 live shows at once. Each recording can be saved for a maximum of 1 year after the date it was recorded.
What is Cloud DVR+?
Spectrum customers with Advanced WiFi can use ___________ to increase the range and strength of their WiFi network
What are Spectrum WiFi Pods?
Customers can take advantage of Spectrum Mobile and keep their cost lower by
What is bringing their current device (BYOD)?
WHAT TV PACKAGE OFFERS CUSTOMERS CHOICE AND LOCAL CHANNELS
TV CHOICE 15
$60.00
What is the price of a Xumo Box
Spectrum Video Plans
TV SELECT PLUS
TV SELECT SIGNATURE
TV CHOICE 15
MI PLAN LATINO
TV STREAM
TV STREAM LATINO
LIMITED BASIC
This feature uses advanced real-time cloud-based technology to provide the fastest protection against viruses, spyware and other malicious software
What is Security Shield (Suite)?
_____________ allows customers receive alerts to their mobile device about system outages and estimated restoration times
What is SMS Opt-In?
WHAT METHOD DO YOU USE TO HELP MOVE CONVERSATION FORWARD?
ARM STATEMENT
ACKNOWLEDGEMENT
RESPOND
MOVE FORWARD
The contents of the Xumo Stream Box Installation Kit
What is the
This will allow customers to watch live TV and On Demand programming, browse 14 days of guide listings, schedule recordings, get programming recommendations and more.
What is The Spectrum TV App
Features of Spectrum Internet
What is
*No Data Caps
*Free Modem Lease
*Free Security Shield (suite)
*WIFI Access Points
*Advanced Wifi
Spectrum Unlimited Plus plan include ___ of hot spot data
What is 10 Gigs?
provides pricing, packaging, and services comparisons between Spectrum and Spectrum's competitors
What is Competitive Edge?
WHAT DO CUSTOMERS NEED TO PORT IN NUMBER
ACCOUNT NUMBER, TRANSFER PIN, ACCOUNT HOLDER INFORMATION, PHONE NUMBER
!!**SPECTRUM DOUBLE**!!
The Features and Benefits of Spectrum Video.
What is
More HD channels than any other provide
Free Primetime On Demand
Spectrum TV App Watch TV Anywhere
Spectrum Original Series
24/7 Music Choice
Parental Control
Instant Upgrade
Disney+
ESPN+
Paramount Plus (with Showtime)
Where can customers Pause internet connectivity to devices, group devices for bulk device pausing, and create pause schedules for individual or grouped devices
SPECTRUM APP
provides Spectrum Mobile customers with the fastest available speeds for both in and out-of-home WiFi when connected to an Advanced WiFi (AW) network
What is Mobile Speed Boost?
Charter's Encyclopedia
What is Copilot?