Spectrumardy

Xumo

100

Over 250 

What is the amount of preloaded apps on Xumo Box

200

An easy-to-use, accessible voice-activated, that takes the guesswork out of finding your favorite programs.

What is the Xumo voice activated remote?

300

$60.00

What is the price of a Xumo Box

400

The contents of the Xumo Stream Box Installation Kit

What is the 

• Xumo Stream Box
• Voice Activated Remote
• Power Cord
• HDMI Cable
• Quick Start Guide

500

Name of preloaded app with additional channels?

What is XUMO play.

Spectrum Video

100

a place to customize the customers package

BuyFlow

200

With this feature, you can schedule, record and save up to 100 live shows at once. Each recording can be saved for a maximum of 1 year after the date it was recorded.

What is Cloud DVR+?

300

Spectrum Video Plans

What are:

TV Select

TV Select Signature

MI Plan Latino

TV Stream

TV Stream Latino

Choice 15

400

This will allow customers to watch live TV and On Demand programming, browse 14 days of guide listings, schedule recordings, get programming recommendations and more.

What is The Spectrum TV App

500

!!**SPECTRUM DOUBLE**!!

The Features and Benefits of Spectrum Video. 

         

What is  

More HD channels than any other provide

Free Primetime On Demand 

Spectrum TV App Watch TV Anywhere        

Spectrum Original Series 

24/7 Music Choice 

Parental Control

Instant Upgrade

Disney+

ESPN+

Paramount Plus (with Showtime)

Spectrum Internet

100

These are the  speeds for our internet service available at allservicable locations

What are Premier & Gig?

200

Spectrum customers with Advanced WiFi can use ___________ to increase the range and strength of their WiFi network

What are Spectrum WiFi Pods?

300

This feature uses advanced real-time cloud-based technology to provide the fastest protection against viruses, spyware and other malicious software

What is Security Shield (Suite)?

400

Features of Spectrum Internet

What is

*No Data Caps

*Free Modem Lease

*Free Security Shield (suite)

*WIFI Access Points

*Advanced Wifi 

500

Pause internet connectivity to devices, group devices for bulk device pausing, and create pause schedules for individual or grouped devices

What are the AHW enhancements?

Spectrum Mobile

100

This is the best offer available in mobile today

What is Spectrum One

200

Customers can take advantage of Spectrum Mobile and keep their cost lower by

What is bringing their current device (BYOD)?

300

What mobile plan includes anytime upgrade?

What is Unlimited Plus.

400

Spectrum Unlimited Plus plan include ___ of hot spot data

What is 10 Gigs?

500

provides Spectrum Mobile customers with the fastest available speeds for both in and out-of-home WiFi when connected to an Advanced WiFi (AW) network

What is Mobile Speed Boost?

Spectrum Way

100

Creates a visual for the customer to see how much they could save monthly/yearly

What is Mobile Savings Calculator?

200

Greeting to be said on every call? 

        

Thank you for calling spectrum. My name is ____ in South Carolina.  How can i help you set up your services today?

300

****Spectrum Double*****

List the 5 steps on how to properly capture lead

1. Capture the information required in 4 key fields (Name, Address, Email & PH#) 
2.  Select     an offer to reflect the service(s) the customer was originally calling     about (i.e.; internet)
3.  Click     “Next” 
4.  Click     “Clear Order” 
5.  Click     “Submit” 

400

provides pricing, packaging, and services comparisons between Spectrum and Spectrum's competitors

What is Competitive Edge?

500

Charter's Encyclopedia

What is Copilot?