Operations Specialist - Elizabeth
True or False: I can get reimbursement for NYS license fees
False! But, you can get reimbursement for ASHA fees
If a student rips through a chewy, you should do this
Throw it away, contact feeding team to consider if the chewy is correct for the student (maybe request a feeding consult!)
What do I do if I don't know the iHope Tobii login?
Find the login information posted by the iPad evaluation station; it’s also available in our SharePoint (AT & AAC Information -> Passwords -> Codes and Passwords.xlsx)
What is PAAS?
What is the difference between direct and indirect selection?
Direct - user makes a direct physical connection to the desired item on the screen (pointing with finger, hand, toe; using an adapted tool like head pointer, mouse, joystick; eyegaze or facial tracking)
Indirect - The user selects a target from a set of choices that are presented sequentially (automatic and step scanning)
True or false, I can do more than one PD in a PD day
True! PD days reset in July, and the $ resets in January
True or False: Covering paras from other classes cannot feed tier 3/Safe Feeders since they have not been trained on that student.
FALSE!! They are Safe Feeders- the Head Paraprofessional can show them mealtime plans or give them the basics prior to mealtimes
What are 3 different ways you might back up different communication applications?
1. My Tobii Dynavox portal
2. Local file
3. USB flashdrive - windows products (PRC)
4. Airdrop - iOS systems
5. Autosave - Grid Pages, Proloquo
The device is not working, who do I go to?
Yourself
The device I want to sign out isn't available when I want it, what do I do?
Discuss half day splits with co-SLP! If you're signing out half day for > 1 month, consider trialing a device through insurance
These two pieces of information must be included in a PO request
Who can sign off for trained feeders?
All of us! Feeding is within our scope of practice as SLPs. You are responsible for knowing the feeding needs of the students on your caseload (including who is trained and working with head para to train other team members(
Who do I contact if my students device came in dead without a charger?
Email/find/whatsapp Molly to request a charger to borrow for the day. If it happens with any consistency, reach out to family to make sure the charger at home is functioning properly and help them develop a plan for charging the device overnight.
I want to co-treat, what should I do (2 steps)?
1. Chat with related service provider to discuss rationale for co treat
2. Email Megan for approval before you do the co-treat.
You trained a para to feed a Tier 2 student on your caseload. As their SLP, what two steps do you need to take to share this information?
1. Email ihopefeedingteam@yai.org who was trained (they will add to online Student Feeding Info tracker). 2. Write in and sign off on Approved Feeders sheet with Mealtime Plan in the classroom binder!
Before paying for something like a student's lunch with your own money (after following student forgot food protocol and speaking to Megan), you should do this
Get petty cash from Suehade
Who do I contact first if student has a sudden change in status (coughing, not eating anymore, discomfort during meals) during mealtime?
Nursing! Contact feeding team if it continues throughout the day.
TD Snap/Empower/NuVoice is doing something funky- a glitch in the message bar, speech output not working, app collapsing. What do I do?
Call technical support!
Tobii Dyanvox technical support: 1(800) 344-1778
PRC Saltillo technical support: 1 (800) 262-1984
They also have an online ticketing system you can use for repairs if the device/case is broken/unresponsive: https://www.prc-saltillo.com/support-request
3 steps I should do if a student comes in with page sets that don't make sense
1. Contact parent
2. Make a new page set to try a new layout- let parent know
3. Invite and engage parent in the process, changes and rationale.
SLP, Feeding Team Member
I contact this person when something on workday (compensation, profile, etc.) looks incorrect
Leo!
I’m filling out my student’s AT/AAC chart for their assessment/progress report/IEP and I’m not sure when they received it or who made the recommendation. Where can I find that information?
Review past reports (assessments/progress reports/IEPs); still unclear missing information?
Check this tracker; they only go back to certain school years due to more organized/streamlined tracking
1.Complete a “Student Community Outing Form” (with contact information, destination, departure and return time)
2. Check with teacher is student has a “Community Outings Parental Consent” form (this can be verified in Salesforce under “Releases”)
3. If longer than 5 minute walk, need a nurse -> contact school nurse/nurse manager at least 24 hours before outing
You heard a Tier 1 or 2 student has a birthday party coming up. What steps can I take as their SLP to help prepare?
-Students feeding needs and how that can be relayed to the parent PRIOR to the birthday party
- classroom allergies