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Communication Process
Non Verbal
Interview
Oral Language
100
The ______________________ of creating and exchanging _________________ through ____________________ interaction.
process meaning symbolic
100
All forms of communication except _________________. It includes ________________, _______________ ______________________, and ________________________________
words sounds body language environmental factors
100
Why is learning about interviewing important?
Interviews play an important role in our efforts to gather information as well as to apply for admission to college or to gain a job.
100
Language.... Has ________________. It makes it possible for use to understand each other. Is like a _______________. Each language has it’s own set of sounds, words, symbols & structures.
rules code
200
As a process communication constantly _________________ and ____________________. It does not stand still.
moves changes
200
Functions of Nonverbal Communication 1. ___________________ to verbal communication - it often accompanies a person’s words. a. _____________________ a verbal message. b. ________________________ verbal messages. c. Acts as a _______________________ for a verbal message.
Relates Reinforces Contradicts substitute
200
Charades
4X's
200
Effective language strategies: 1. Increase your __________________________ base. 2. Build your ______________________________. 3. ___________________________ by using new words. 4. Use clear _____________________. 5. Strive to use language effectively and build positive ___________________________.
knowledge vocabulary Experiment diction relationships
300
Random
Charades
300
Characteristics of Nonverbal Communication 1. _________________________ - nonverbal communication is most often sent on this level. We are often not aware of the messages we send nonverbally. We also process, interpret & respond on this level. 2. ________________________ - it depends on the situation in which it occurs. 3. ________________________ - this means that nonverbal messages are open to interpretation and are often confusing. 4. ________________________ - A nonverbal message commonly used in one culture may send a completely different message in another culture
Subconscious Contextual Ambiguous Cultural
300
As an interviewer you should:
Set a goal Develop the structure Prepare and ask questions Control the direction of the discussion
300
Caterpillar
3 X's
400
Meaning involves the ____________________, ________________, and _________________________ shared by communicators.
thoughts ideas understandings
400
Random
Caterpillar
400
Types of interviews:
Information-gathering Information-giving Employment
400
Best touch down dance
2 X's
500
Draw the communication cycle and label it correctly.
500
Characteristics of a Positive Professional Image 1. _________________________ - Having a strong voice with an attentive and positive attitude shows that you believe in yourself and your communication skills. 2. _____________________ - Comes from an understanding of communication situations and a strong sense of what is appropriate and correct. It sends out the message that your are in control of your communication and the situation you are in. 3. ____________________________ - Suggests a strong sense of purpose. It means you are confident in yourself, your opinions and beliefs and are not afraid to take a stand when necessary. 4. ____________________________ - Being perceived as approachable, friendly and open. It is giving another your full attention.
Confidence Poise Assertiveness Immediacy
500
Types of questions used in interviews:
Open-ended Closed Follow-up question Leading Direct Indirect Opinion Hypothetical
500
1. ___________________ - degree of clarity & distinctness in a person’s speech. a. __________________ - standard set sound of a word b. __________________ - clearly and distinctly uttering consonant sounds of a word. 1) _________________ - leaving out a sound within a word. 2) _________________ - adds extra consonant sounds in a word. 3) _________________ - substitutes one consonant sound for another. 4) _________________ - Sounds running together
Diction Pronunciation Articulation Omission Addition Substitution Slurring