Definitions
Performance Measures
Miscellaneous
100

This is the process of defining an organization’s long-term goals and determining the best strategies and actions to achieve them

What is strategic planning?

100

KPI stands for this three-word phrase

What is Key Performance Indicator?

100

SWOT stands for these four words 

What are strengths, weaknesses, opportunities, threats?

200

This defines the organization’s primary objectives and where the organization wants to be in the future

What is vision statement?

200

A type of performance measure that is broad, often externally sourced data that reflect community-wide outcomes. 

What is a community indicator?

200

Three components of any strategic plan

What are vision, mission, and goals?

300

This defines the organization’s purpose, core values, and overall reason for existence.

What is a mission statement?

300

A type of performance measure that tracks day-to-day service delivery and resource use 

What is an operational measure?

300

A SMART goal/objective means that it is these 5 adjectives

Specific, Measurable, Attainable, Realistic, Time-Bound

400

An exercise to monitor and analyze external factors that may affect the organization’s future performance

What is an environmental scan?

400

A measure that indicates how well resources are being used; expressed as a ratio between an input and an output

What is an efficiency measure?

400

One example of an online planning tool

What is...Miro, Mural, or Butter?

Other examples will be accepted

500

This is the process of putting formulated strategies into action through resource allocation, structure, and management systems.

What is strategy implementation?

500

A process that compare's an organization's performance to peers and/or national standards. 

What is benchmarking?

500

The Pestel Framework examines this type of environment

What is external?