New on the Greens
This new Mauna Lani destination is part driving range and part social playground.
What is The Bays?
More than flowers and string, this cultural activity teaches guests to create one of Hawaiʻi’s most genuine symbols of aloha.
What is lei making?
This carved Halloween decoration was traditionally made from turnips before pumpkins became popular in America.
What is a jack-o’-lantern?
It was “exciting news in the concierge world” when this leader was promoted to Assistant Concierge Manager.
Who is Jaymie Demoe?
Before quoting a group or wedding attendee’s special rate, this code unlocks the correct contracted block in OPERA.
What is the group block code or group booking code?
This interactive technology provides golfers with instant insights about their shots.
What is Toptracer technology?
Known as the visual storytelling of Hawaiʻi, this cultural practice shares history and meaning through movement.
What is hula?
Don’t say his name three times unless you want this striped-suit troublemaker to appear.
Who is Betelgeuse?
Groups and events are under this leader's purview, who was promoted to Assistant Director of Conference Services.
Who is Kenjiro Suzuki?
This three-letter block status must appear before an agent proceeds with an individual group reservation.
What is DEF (Definite)?
Inspired by the movement of the Pacific, this playful new golf experience spans more than 50,000 square feet.
What is The Wave?
Honoring Hawaiʻi’s ranching heritage, this talk story recalls the lives of innovative ranchers, legendary outlaws and Hawaiian cowboys.
What is Tales of the Paniolo?
According to superstition, witches are often accompanied by one of these animal companions, known as a “familiar.”
What is a black cat?
This CanoeHouse leader moved up the menu of success when he was promoted to Assistant General Manager.
Who is John Barton?
Stop the booking: a block displaying this method is designed for names submitted together—not individual call-in reservations.
What is RML, or Rooming List?
Personalized coaching from nationally recognized golf professionals can be found through this new offering.
What is The Academy?
This Hawaiian phrase refers to storied or sacred places, explored through a Living Culture talk story and the story map at Hale ʻIʻike.
What is wahi pana?
In Hocus Pocus, this trio of witches returns to Salem after a candle is lit.
Who are the Sanderson Sisters?
This August promotion placed a sparkling new leader at the helm of Mauna Lani’s Banquets team.
Who is Dymond Korkes, Director of Banquets?
Before presenting dates, rates or accommodations, a polished agent reviews these instructions for booking method, eligible dates, deposits, fees and cancellation terms.
What are the group block notes?
Guests are invited to kick off their shoes and enjoy this memorable Wave experience as daylight fades.
What is a barefoot round at sunset?
Meaning “to care for the turtles, to care for the world,” this conservation philosophy guides Mauna Lani’s honu program.
What is Mālama Honu, Mālama Honua?
In Mexican tradition, this celebration honors deceased loved ones with colorful altars, marigolds and offerings.
What is Día de los Muertos?
In September, this leader joined the management lineup as Food and Beverage Manager, ready to “rock the house.”
Who is Zeynel Turhan?
A guest requests two queens. Unless the contract specifically guarantees that bedding—or availability permits the paid guarantee—the luxury-hospitality response is to describe it this way.
What is “requested, but not guaranteed”?