Direct Pay
Additional Updates
100

Who can use Direct Pay? 

Who are Players that have an active OLG.ca account?

100

Why did OLG remove the option to download playOLG.ca transactions from the website?

What is not many Player's choose to download / low tracking record?

200

Where will winnings be added to on tickets purchased though Direct Pay?


Where is My Balance? (not the card used to purchase the ticket)

200

How can players get a list of their playOLG.ca transactions?

What is an FOI request?

300

List any 3 types of cards that a player can use for a Direct Pay purchase?

  1. Already registered cards on the Players account
  2. Visa
  3. Mastercard
  4. Visa Debit
  5. Mastercard Debit
  6. Prepaid cards which will pass 3DS authentication
300

What is MFA and is it mandatory?

What is:

- a username and password 

- an additional verification factor used to reduce cyber-attacks

- optional feature 

400

What is the name of a unique identifier that groups together Direct Pay transactions as part of the same transaction?

What is an Order ID?



400

What will be the 4 steps to adding withdrawal information?

What are:

Step-1:  Informational page

Step-2: Bank account info

Step-3: Upload supporting banking details

Step-4: Submission review

Success!