But Why...?
What's the Plan?
Help Me!
What Resource Can You Give Me?
Name that Project Hospitality Program
100
Survivor is overly critical, has a lot of fear or anxiety, or distressing emotional/physical reactions
Why would I choose the SPR skill Promoting Helpful Thinking?
100
Define the problem or goal, brainstorm ways to solve it, evaluate the choices, choose a solution most likely to help
What is the plan for helping survivors build problem solving skills?
100
12 step program in their area, PREP, PH Recovery Program
What resource would you someone struggling with alcohol abuse?
100
Make the Road NY, SI Legal Services, PH Legal Advocacy, FEMA Legal Services, NY Legal Assistance Group
Who can help me with legal issues related to storm damage?
100
This is the only homeless family shelter on Staten Island. Hospitality House is a congregate facility housing 46 homeless women, men and up to 105 children at any given time. The goal of Hospitality House is to stabilize the functioning of families and prepare them for independent living in the community. A variety of case management and counseling interventions are used to accomplish this goal. Referrals to Hospitality House come from New York City's Emergency Assistance Unit (EAU) in the Bronx. This program works collaboratively with the Legal Aid Society to assist domestic violence victims at Hospitality House and across the agency.
What is Hospitality House?
200
Survivor is down/apathetic, disruption in normal routines, or low pleasure/joyful activities/lack of self care
Why would you choose to use SPR skill Promoting Positive Activities? What would be the Survivor complaint?
200
Discuss activities that bring pleasure, self care, normalcy/stability or joy into the survivor's life
What is the plan when teaching clients to utilizing positive activities?
200
Mobile Outreach Crisis Service, Richmond Univ Medical Center, South Beach Psychiatric Center, SI University Hospital Outpatient Mental Health
What resource would you give someone who needs psychiatric care?
200
Build It Back NY, Mortgage Assistance Program, Community Relief Center
Who can give me financial assistance to rebuild my home?
200
Our Drop-In Center for runaway, homeless and at risk youth provides access to needed resources along with an array of services including crisis counseling, referrals to mental health and drug treatment services, on site education (math and literacy workshops), life skills building, self-efficacy and self-esteem building, health education, youth empowerment and anti-violence and career workshops.
What is the Youth Drop In Center?
300
Survivor talks about being isolated, lonely, lack of support/assistance or social outlets, lacking confidence, or in a new environment (neighborhood/home, school etc)
Why would it be appropriate to utilize the Rebuilding Healthy Connections SPR skill?
300
Do breathing exercises, give the handouts on Depression, Chronic Stress, PTSD Fears
What is plan for assisting a survivor to manage their anxiety? What handouts could you give them?
300
Validate her emotions so she feels heard and calmer, discuss with her the priority of her many concerns (Assessing/Prioritizing Needs), Explore her emotions and how to manage them (Managing Emotions), Explore her social support system (Building Healthy Connections)
"I am so overwhelmed- my basement is still smells like mold, the school keeps calling me about my daughter is acting up at school, my husband is distant and withdrawn and I am so lonely- there is no one to help me...." What would you say or what SPR skill(s) would you use.
300
Lutheran Counseling Services, Visiting Nurse Program, SIMHS, LifeNet, JCC
Where can I go for counseling?
300
This program is a structured, evidence based program utilizing the renown Seeking Safety curriculum. Services include: intensive supportive services and trauma counseling, case management services for clients not eligible for COBRA, as well as individual and group psycho-education designed to teach coping skills, maintenance of good health, and freedom from substance use/abuse. Additionally this program provides treatment adherence services and structured socialization. Eligibility applies to HIV+ women and families who have a history of, or current exposure to traumatizing life events coupled with substance use/dependence.
What is Women Empowering Women Program?
400
Identifying clients current needs/concerns, addressing referral needs, or helping survivor prioritizing what they need assistance with
What Survivor complaint would lead me to use Gathering Information and Prioritizing Assistance?
400
Identify the unhelpful thought, identify replacement alternative/helpful thoughts, rehearse helpful thoughts and plan for employing them
What is the plan when trying to help a survivor stuck in negative thinking?
400
Validate feelings, discuss helpful/nonhelpful thinking (Promoting Helpful Thinking), discuss social support systems (building support healthy connections)
"I am so mad- I have not received any money from FEMA, Build It Back, no one is helping me." What SPR skill or response would you have for this Survivor?
400
Healthhomes, CYO Senior Center, Integrity Services, HEALTH For Youth
What resources can you give me as an senior who needs medical assistance, transportation help, housekeeping, and is lonely
400
Project Hospitality is the lead agency in a collaborative effort with the Latino Civic Association and St. Mary's of the Assumption Roman Catholic Church to serve the undocumented immigrant community in Port Richmond, Staten Island. The program is located on Castleton Ave. in Port Richmond and operates as a multi-service storefront center called El Centro del Immigrante. The center currently provides workshops on immigration and immigrant rights, health education, and labor law, and operates a job center, women's group to coordinate housecleaning services, and food pantry, and provides free meals.
What is El Centro?
500
Survivor is experiencing abnormal emotional or behavior reactions/responses to current situations such as anxiety attacks- breathing, heart, or nerves, angry outbursts, relationship conflicts, self-medicating with drugs/alcohol, lack of everyday functioning
Why would you choose to use SPR skill Managing Reactions? What would the Survivor be complaining of?
500
Make a social connections list, Discuss social activities they would like or have been involved with in the past, Make a social connections map
You have identified the survivor is isolated and lacks support? What plan could you make with them to be connected?
500
Give her the sleep handout. Discuss her thoughts around her neighbor's loss- guilt (Promoting Helpful Thinking/ Managing Reactions)
"I cannot sleep thinking of my neighbor who did not make it. I can only imagine what she went through." What handouts could you give her? What SPR skill would you use?
500
Community Mobile Health Unit, SIUH, NYS Nurses Association, Emergency Prescription Assistance Program
Where can I go for medical care?
500
The goal of the Single Stop Help Center is to provide consistent access to social services, entitlements and job development opportunities for unstably housed individuals and families and for those experiencing hunger prior to the crisis of homelessness. The center provides online access to food stamp and Medicaid registration. The site also provides free tax preparation services each year for Staten Islanders making $35000 or less in gross annual income. The program is centrally located at our Community Services Center, near the ferry, train and bus service to give all people access to services. In addition, the Single Stop Program facilitates onsite Legal and Financial counseling. Legal services include: Housing eviction prevention, debt resolution, back wages, small claims court, custodial issues, family court, domestic violence, immigration questions and answers (no representation). The single stop site is the home of the College of Staten Island citizenship and immigration law center on Staten Island.
What is Single Stop?