Absence/Hours
How soon should you let Evan/Amanda/others know if you can't make it to your shift?
ASAP
How soon before your shift starts should you sign in to Accudemia?
5 minutes
If you want to invite your fellow tutors to an event or plan something fun, where on Teams should you post that information?
In the main channel
How long, ideally, should each one-on-one session last?
30 minutes
True or False: If you change a file that's shared in Teams, it changes the file for EVERYONE on that Team.
True
What TWO ways do you need to share that you're going to be absent from work because you're sick?
email (writing@csusm.edu)
Teams
When should you sign out from Accudemia?
As soon as your shift TIME ends, even if you're going to stick around the Center for social purposes.
If you're talking to another tutor in a private Teams message, is that information truly private?
Mostly. Because we are using our school accounts, it can be accessed if needed. Be professional and courteous when messaging each other on Teams.
At least 20 minutes
You're leading a U-Hour workshop and don't have time to go to the Writing Center between class and the workshop. What's the fastest way to access the workshop PowerPoint in the classroom?
In the Main Teams channel, in the Workshop folder.
If you're looking for coverage, what do you need to do when posting in Teams to make sure all your colleagues get an alert?
Type @Writing Center Staff and make sure that it's tagged
If you stay 30 minutes past your scheduled shift before signing out, when is it OK to include that time on your timesheet?
If you were still helping a student or otherwise doing work that couldn't be done at a later time (such as a workshop running over).
A tutee has some problems with their professor and is venting to you during the session since you mentioned you had the same professor the previous semester. How should you respond?
Empathize, but do NOT engage in complaining behavior; we want to treat all tutors, students, professors and staff with respect. Try to reroute the conversation if possible.
If both students in a buddy session are in GEW, how long should the session last?
an hour
Where in the Writing Center can you eat food?
Tutor retreat space; tutees shouldn't have food out at the tables during sessions. Reminder: strong-smelling food should be eaten in a more open area (such as the 2nd floor breezeway).
How many hours can you cover for another tutor?
As many as you want as long as you don't go over 20 hours TOTAL for the week.
What should you do if you forgot to sign in when you arrived but realize it at some point during your shift?
Sign in as soon as is possible. You can ask the front desk to change the time for you if they aren't busy.
When talking to other tutors, you find out that several tutees have brought in a prompt from the same professor. The tutees and your fellow tutors have struggled to understand it. What would be some appropriate actions to take?
Look at the GEW instructor preference folder. Ask if other tutors have figured it out. Talk to Evan and/or Amanda about it. But through all this, remember to be respectful in how you talk about the professor and the assignment.
In general, how many times can a tutee work with a tutor in one day?
Twice. If it's not busy, they can talk to others during the walk-in time, but they can only have ONE agenda form signed per day.
If you need to borrow a computer either for studying or working on training materials, what should you do?
Let the front desk student assistant know and have your student ID (card or in app) handy.
If you get sick between now and Day 2 training, what should you do?
Let Evan and Amanda know ASAP and be prepared to make up the training at a later date/time.
Can you stay in the Center after you've signed out and finished your shift?
Yes. If you're studying, feel free to use the space. If you're staying to be social, be mindful about your volume in the Tutor Retreat Space.
Is it OK to have tutoring sessions where you help a classmate or friend?
Yes! As long as you both feel comfortable with it. If someone makes an appointment with you and you don't feel comfortable working with them, be sure to let Evan and Amanda know.
Should you provide time at the beginning of the session for the tutee to fill out their GEW agenda form
No. Let them know that they can fill it out after the session and be sure to circle "no" on the bottom about if they had it filled out ahead of time.
What should you do if you or another student is having trouble getting PAWPrint to work?
Let the front desk know, and share as many details as you can.