Shift Expectations & Protocols
What are primary responsibilities of doing rounds?
Re-racking weights
Task list items/general cleaning
Shoe and bag policy
Maintaining accessibility for patrons
UNC Women's Soccer has 23 National Championships, but how many ACC Tournament Titles do they have?
(22) 1989, 1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2005, 2006, 2007, 2008, 2009, 2017, 2019
What should you do if there is an emergency and you can't make it to your shift?
CONTACT PRO STAFF FIRST
THEN YOUR SUP
How many points does a shoutout in a supervisor report earn you?
2 points
What is the three-step tool used to respond to a scene?
Check Call Care
How does the lost and found log work?
Log items worth over $20
Info on facility, description, date, who found it
Update log when item gets returned to owner
Who hit the game winning three-pointer as time expired in the 1994 NCAA Women's Basketball National Championship?
Charlotte Smith (UNC wins 60-59)
What is one thing all employees should be doing every week?
Reading and completing the newsletter form
How many points does winning Employee of the Month earn you?
10 points
What is needed in an incident report?
What are the core shift expectations?
Be engaged with patrons
Complete task lists and reports
Complete rounds around the facility
Who has the most career pass yards in UNC Football History?
Sam Howell (10,283)
What should employees be aware of during weekend shifts?
Club Events, Intramurals, Community Events
What does the top point getter for the semester win?
The opportunity to choose two permanent shifts before anyone else
How long do new hires have to complete a CPR/First Aid certification?
90 days
What is the acceptable work uniform attire?
CR Polo, CR Staff T Shirt, CR Hoodie
Dark Bottoms or Jeans
Closed toed shoes
Name tag
Name the Top 5 Point Scorers in UNC Men's Basketball History?
1. Tyler Hansbrough (2,872)
2. RJ Davis (2,725)
3. Armando Bacot (2,347)
4. Phil Ford (2,290)
5. Sam Perkins (2,145)
What are the future in-service dates?
Wed. February 11th
Tues. March 10th
Mon. April 6th
What are the ways you can earn points by picking up shifts?
Regular pickup: 1 point
Break hour pickup: 2 points
What are the 5 steps discussed for incident response?
1. Don't Panic
2. Your safety comes first
3. Assess the situation to determine course of action
4. Delegate then handle it
5. Report using Microsoft form linked on tablets
What should you do if a patron's CS Gold access says "DENIED"?
See if their membership is expired/they have gym access
Check member flags
Get a sup to sell/renew their membership if needed
Fill out membership form for Katie Taylor
Which Major League Baseball team played exhibitions against UNC Baseball at Boshamer Stadium in the late 1970s?
The New York Yankees
What is campus rec's three values?
Wellbeing
Inclusion
Engagement
No Show with attempt to find coverage (No Pro Staff contact): -4 points
No Call No Show: -7 points
Where are the AEDs at each facility?
Woollen: At the entrance to the gym floor
SRC: On the wall connected to the conference room, by the scale
Rams: Behind the main desk
Fetzer: In between Gym A & B