Show:
DTV
CRU
Product knowledge
Spring Culture
Customer Solutions
100
WHEN DOES THE FREE TV OFFER END WHEN PURCHASING A DTV W A SAMSUNG S7?
What is promo ended
100
what does AMB stand for
What is ATT Mobile Buisness
100
which gadget guard offers you $100 reimbursement when your phone screen breaks with protector installed?
What is s7 gadget guard black ice plus edition
100
What is Spring Mobiles Theme
What is "Together WE WILL"
100
customer comes in to return phone where do you return it
What is return rq4 and contact *243 retention
200
HOW MANY SHOWS CAN YOU RECORD AT ONCE IN HD WITH GENIE?
What is UP TO 5 SHOWS AT A TIME
200
How Much Credit Does a Cru Customer Get when Adding a Smartphone Line on Next To a business account >
What is 150
200
what are 2 key features in the LG F PAd 8.0?
What is stylus and USB 2.0 Port
200
what is the percentage you need to reach on your scorecard to hit highest pay out on commission.
What is 75%
200
customers is going over data on a 15 g plan bill is averaging 300 monthly what would be the best solution for this customer
What is dtv unlimited plan
300
HOW MUCH SPIFF DO YOU GET FOR SELLING A DTV?
What is $30
300
How much Spiff do you get if you sell a business customer 2 LG V10s ? and how much GP in RQ4
What is 20 spiff and 130 gp
300
What are 3 new features on the S7 ?
What is SD card 200GB water resistant and 12mp camera
300
from the 52 habits what is the percentage of downtime you can take advantage of to take care of operations trainings role playing or cleaning ?
What is 30%
300
what type of replacement device will the customer receive when they file a claim with Assurion?
What is like new device
400
UP TO HOW MANY RECEIVERS COME INCLUDED WITH THE ALL INCLUDED PACKAGE?
What IS 4 RECEIVERS
400
How Can a business customer get 6% 8% and 10 % on a business account
What is 6% 4 lines and a WHP 8% 5 lines and 10% 5 lines and a WHP
400
How is the Iphone SE different from the 5S?
What is Back Camera 12MP apple pay A9chip
400
spring states, as our pledge states I Will _______________________________________________, We promise that we will do everything we can to help every customer. what is this part of the pledge?
What is I will take care of my customer or someone else will.
400
Name 3 features that the LG G5 has over a Samsung S7
What is removable battery, duo camera, and 16 mega pixel camera
500
how much is the choice package vs the entertainment package
choice package is $60 & entertainment package is $55
500
customer has 3 lines with a personal account wants to move to business and add 2 tablets with 15g plan 2 new iphone 6s 64g on next 24 1 iphone 6s 16 g on next 24 how much will there monthly bill be without any other services. ( use whatever tools necessary)
What is plan 165 3 installment 71.67 8 % discount for 5 lines total monthly bill 228.67
500
How much does a customer get off accessories when they purchase a galaxy s6 s6 active or note 5?
What is $30
500
when was Spring mobile est.?
What is 2001
500
when a customer does the switcher credit for 650, what is one important part of this process that needs to be done for this customer to get the Visa Gift card
What is bring in bill or upload it on att.com/switcher