Client Education
If a client is yelling, your first response should be this.
What is remain calm and professional?
This term describes killing all microorganisms, including spores.
What is sterilization?
Entering patient vitals, weight, and exam notes directly into the software is called this.
What electronic medical records (EMR)?
This is the emergency drug of choice for anaphylaxis.
What is epinephrine?
This instrument spins blood and urine to separate components.
What is a centrifuge?
Explaining heartworm prevention is important because transmission happens through this.
What is mosquito bites?
This monitoring tool measures oxygen saturation of hemoglobin
What is a pulse oximeter?
Logging out when leaving a workstation prevents this risk.
What is unauthorized access?
The “ABCs” of triage stand for this.
What are Airway, Breathing, Circulation?
This blood tube color contains EDTA and is used for CBC samples.
What is purple (or lavender top)?
A client insists on declining a veterinary recommended treatment pan. You should document this using this form.
What is AMA?
The sterile solution used to prep the surgical site.
What is chlorhexidine or povidone-iodine?
This form is used when a client declines recommended treatment.
What is AMA?
In heatstroke, the rectal temperature usually exceeds this value.
What is 105°F (40.5°C)?
Bloodwork that we send out to Antech to view for parasites
What is a T991?
Leaving a voicemail for a client should always include these elements.
What are your name, clinic name, reason for call, and callback number?
The device used to maintain an open airway during general anesthesia.
What is an endotracheal tube (ET tube)?
This approach helps ensure clients follow post-op instructions accurately.
What is provide written instructions and review them verbally?
This drug is the first-line treatment for bradycardia during CPR.
What is atropine?
Term for red blood cells in urine.
What is hematuria?
This approach helps ensure clients follow post-op instructions accurately.
What is provide written instructions and review them verbally?
The main purpose of premedication in surgery.
What is to sedate, reduce anxiety, and decrease anesthetic requirements?
Logging who accesses or edits patient records is critical for this reason.
What is accountability and regulatory compliance?
This common electrolyte imbalance can cause ventricular fibrillation and sudden death.
What is hyperkalemia?
Blood smear reveals “toxic neutrophils” during this condition.
What is severe infection or inflammation?