IAQ
What does the Microbial Swab Test do and what are the levels?
Tests the severity of Microbes present within the system. Level 1 No Growth. Level 2 Mild Bacteria Present. Level 3 Moderate Bacteria Present. Level 4 High Bacteria Present.
I NEED to be cleaned once per calendar year, possibly twice!
Dryer Vent
Which 2 main components give the home Air Conditioning?
Evaporator Coil & Condenser Coil
Which humidifier has its own fan-powered blower to help distribute the humidity more even?
Aprilaire 720
To _____ is to Sell!
Serve
1/8th of an INCH can reduce a systems blower fan efficiency by up to what percent?
30%
For a client who doesn't know how their system works, what plant do we compare the HVAC system too?
A Tree
Where does a UVC, Reme Halo, & Reme Zero get installed?
Above the unit, typically shining down on the evaporator coils.
What are the 4 Impulse Factors?
Greed, Urgency, Fear of Loss, Indifference
What % of homes have elevated radon levels that exceeds the EPA's limit?
50%
How often does NADCA recommend a regularly scheduled air duct cleaning?
3-5 years
2-4 years with pets, allergies, smokers
A conduit that safely channels dangerous combustion byproducts outside of the home
Flue or Exhaust Pipe
How much does a Microcon / Reme combo cost?
$5675.00 ($4150 / Microcon, $1525 / Reme)
No more called the "Hybrid Approach". Now called the what?
The Discovery Approach
Indoor Air Quality can be ___ to ___ times more polluted than typical outdoor air. Why?
2 to 5 times more, sometimes up to 70 times more.. Caused by VOC's (Volatile Organic Compounds), from cleaning supplies, paints, wood, fabrics, and other combustion byproducts
What does the Comfort Club entail?
2 visits per year. 1 tune up when it gets cold, 1 tune up when it gets warm. 10% off anything additional for being on the plan.
Describe how to properly clean a blower wheel and how its different from other companies
Shut the system down, take pictures of the board, remove board or set to side, unmount squirrel cage, slide wheel and motor out, detach motor from cage, take wheel outside to spray, degrease, spray, dry, put back together.
Other companies will just stick an air compressor in there and blow all that debris up to the coil, and only cleaning 1 side of the wheel instead of both, off balancing the unit.
The 3 main technologies of the Reme Halo LED and how do they work?
1) LED - Keeps moisture down in system, kills bacteria that passes
2) Ionizer - Clumps dust, debris, dander, hair together, & removes it from airspace making filter more efficient
3) Zinc Catalyst - Reacts with LED to create low-level gaseous hydrogen peroxides that sanitizes the ductwork and home
What are the 3 main types of financing we provide for our clients? (Not In House)
1) Synchrony
2) Turns
3) Goodleap
How many standard sizes come in the Polarized Media Air Cleaner?
26! (We just only keep so many due to storage and cost)
What is NADCA's mandatory procedure for installing access panels?
Same gauge metal or thicker, 1 zip screw 4 inches apart, and metal foil tape to seal the exposing edges
Describe what happens with a dirty / clogged Evaporator coil?
It insulates the coil and restricts airflow. This prevents heat absorption causing your system to blow warm air, run constantly, and struggles to keep up to your thermostats temperature, and causes the system to build up ice and freeze.
Uses an electrical current to boil tap water inside a replaceable plastic cylinder thus resulting in steam that travels through a hose and into the ductwork system.
What is the new policy on the criteria needed to call it after your first job?
-30+ supply with a bunch of returns and mains
-6000 sqft home can be done with documentation
-Over 1500 above needs manager approval
-Over 2500 doesn't need any approval
-Check in with Dispatch before noon