What is Network, Voice, Messaging, Application Integration, Conferencing and Collaboration
100
What year was West founded
What is 1986
100
What two features come free with the Annuity pricing platform?
What is CMR and Spark
100
What type of audio integrates into Spark
What is CCASP
100
What are our 2 focuses for 2017
What is Cisco and Unified Communications
200
What is UC and WHY does it matter? (hint: increases "EAE")
What is increases efficiency, agility, execution
200
How many years have we been the leader in Gartner's Magic Quadrant
What is 5
200
What are the 4 WebEx "Centers"
What is Meeting Center, Event Center, Training Center, and Support Center
200
What are the 3 different aspects of Spark
What is Meet, Hybrid, Message
200
What does UCaaS stand for
What is Unified Communications as a Service
300
What are 4 benefits of moving to the Cloud
What is Fully Managed services, Scalability, Cost Savings, Free up IT staff, "Plug in Play" when one company acquires another
300
What 3 features make West different/better than our competitors
What is expertise, experience, service
300
What are 2 meeting features WebEx Training Center has that WebEx Event Center doesn't?
What is Testing/grading, instructor scoring, breakout sessions, permissions- based remote control
300
What are 3 potential features of Spark Hybrid Services
What is Calling, Enterprise Directory, Simple Scheduling
300
Video Meeting Gateway allows allows you to connect legacy room systems to what?
What is Lync/Skype users
400
What are the 3 ways in which West delivers voice?
Fully Hosted, SIP, TDM Emulation
400
What is the 4 digit dialing code to reach our NOC?
What is 5150
400
Cisco Spark board is a 3-in-1 collaboration device. What 3 conferencing aspects does it collaborate into the device.
What is Wireless presenting, digital white boarding, and video conferencing
400
Why is Cisco Spark an integral part of the Cisco Spark Board
The Cisco Spark service connects the board to a
virtual space so work can continue even after the meeting has ended.
400
If you need an Event Manager on a customer's web call, where in Sales Force can you request this?
What is EBR Booking Request
500
What does it mean when a customer states they're "with Cisco" for their UC solution?
What is they're with another 3rd party vendor because customers cannot buy Cisco UC directly.
500
What Company did West acquire in 2015?
What is Magnetic North
500
What can allow anyone to create, join, and participate in a meeting using any Cisco TelePresence endpoint, third-party standards-based video endpoint and UC clients, soft clients such as Cisco Jabber, or any Cisco Webex enabled mobile or desk client.
What is Cisco CMR
500
What are the two ways to buy Spark Message and Meeting
What is WebEx w/ Spark Entitlement (A-MX)and Spark w/ Webex entitlement (A-SPK)
500
CrisisConnect is available in which 3 editions?What is Premium, Standard, Essentials