Welcome to the SQUAD
Do the 2-Step
Be Our Guest
Somebody Call 911 (well, 3-3333)
This Is How We Do It
100
The colors of our SQUAD bus.
What are purple, blue, gold, and white/gray?
100
The number to provide to parents who want someone to check on their resident.
What is 404-413-3333 (GSU PD)?
100
The website address for our guest check-in system.
100
The action taken when GSU PD is seen within the community.
What is call a PN pro staff member or Pro Staff on Duty?
100
Where you can find a staff contact list, resident roster, how-to checklists and a copy of the SA manual.
What is the desk binder?
200
Madison's favorite beverage.
What is coffee?
200
The website address for University Housing.
200
When a resident has this number of overnights, they may check in guests during the day--but not during night hours.
What is 6?
200
The narrative format in which Incident Reports and FYI Reports should be written--hint, it doesn't have an "I"!
What is third person narrative?
200
The final step of this process is emailing Madison with: -resident's name and Panther ID -guest's name and ID number -date of the interaction -date/time of the check out
What is backdating?
300
Room 331 is located in this building.
What is PNB?
300
Prohibits you from disclosing any personal resident information to anyone other than Housing staff or the resident themselves. (BONUS: spell out each word!)
What is FERPA? BONUS: Family Educational Rights & Privacy Act
300
The time frame during which a guest visit is considered "overnight".
What is 2 - 7 a.m.?
300
The 3 words you should never speak over the radio. (BONUS: list their "nicknames"!)
What are bed bugs, animals/pests, and mold/mildew? BONUS: "BBs", "unwanted guests", and "discoloration"
300
1. Ask for Panther ID 2. Confirm the room number 3. Fill out the appropriate forms 4. Pull the key packet 5. Place a residency sticker 6. Review forms 7. Check in on Doorman
What is the resident check-in process?
400
The month that Piedmont North will be hosting a Housing Signature Event this semester.
What is February?
400
The four pieces of information that should be stated when answering a desk phone.
What is a greeting, the location name, your name, and assistance offer?
400
Any guest under the age of ___ must complete an underage guest form. This form must be approved by ____________.
What is 17? Who is Madison (in advance) or Pro Staff on Duty?
400
When working the PNA front desk: 1. Put away IDs and wristbands 2. Grab the emergency bin for RAs 3. Assist residents in exiting the building 4. Report to the responding pro staff member for instruction
What are the steps to take when the fire alarm sounds?
400
This form is completed with this amount charged when a resident checks out 4 or more loaner keys in a semester.
What is a damage assessment form? What is $50?
500
The 6 pillars of SQUAD.
What is positivity, loyalty, pride, unity, family, and respect?
500
The phone numbers for the PNA and PNB front desks.
What are 404-413-1925 and 404-413-1995?
500
Issued to guests or residents who are found in violation of Housing guest policies and are banned from Housing property.
What is a CTW (Criminal Trespass Warrant)?
500
1. Passed back access card 2. Jumping turnstiles 3. Unescorted guest 4. Visible drug or alcohol paraphernalia
What are reasons to submit an IR (or FYI report)?
500
The website address for SharePoint.