BOH
How often do we rotate our spuds?
What is every "15 minutes"?
What is the correct build of a kid's "Toasted Cheese?"
What is
"1 Slice of Wheat Bread
2 Slices of Cheddar Cheese
1 Slice of Wheat Bread"
How do you properly answer the phone?
What is "Thanks for calling McAlister's at 'The Avenue'. This is _______, how may I help you?"
What is the name of our franchise?
What is "Southern Rock Restaurants"?
SCR
What is "Sour Cream"?
What temperature do we set the oven to bake our potatoes?
What is "400 Degrees"?
What is the build of the "Southwest Chicken Griller?"
What is
"1 Bottom piece of Ciabatta bread
1 Slice of Pepper Jack Cheese
Chipotle Ranch
4oz of Chicken Strips
Corn Relish
1 Slice of Pepper Jack
Guacamole
1 Top slice of Ciabatta bread"
What are "The priorities of a busser?"
"Refill ,Pre-buss, Buss"
Who is your General Manager?
Who is "Keith Mooneyham"?
YMD
What is "Yellow Mustard"?
When working in the kitchen, what is the proper uniform?
What is a "McAlister's shirt tucked into black pants, a black or brown belt, black socks, neutral color non-ship shoes, a black apron, and cut glove."
What is the correct build order of a McAlister's Club?
What is
"1 Perfectly toasted piece of slice wheat
Mayo
2oz of Ham
2oz of Turkey
1 Slice of Cheddar Cheese
1 Slice of Swiss Cheese
1 Slice of perfectly toasted sliced Wheat
Honey Mustard
Bacon strips
2 Slices of Tomatoes
Spring Mix
Honey Mustard
1 Slice of Wheat"
What is the term for filling ice above the rim?
What is "Snow-coning"?
The concept of Plus1?
What is
"Personally Apologize
Listen, Listen, Listen
Understand what the guest wants
Solve the problem with a sense of urgency
1 Beat their expectations by 1"
BKO?
What is "Black Olives"?
What does FIFO stand for?
What is "First In First Out"?
What is the build of the Veggie Sandwich?
What is
"1 Toasted Bottom Piece of Toasted 9 Grain Bread
Herb Mayo
6 Slices of Cucumbers
2 Slices of Tomato
Tri Peppers
Balsamic Onions
1/2 Avocado
Salt
Pepper
Cold Spinach"
1 Toasted Top Piece of Toasted 9 Grain Bread"
How long, on average, should the ordering process take per guest?
What is "1-2 minutes"?
The six service standards
What are:
Fast
Friendly
Engage Each Guest
Immaculate Appearance
Technically Proficient
Unyielding Standards
CBF
What is "Corned Beef?"
What is the temperature danger zone?
What is 41-135 degrees?
What is the correct build order of the "Italian" Sandwich?
What is
"1 Six Inch Baguette Toasted
8 Slices of Salami
4 oz of Ham
2 Slices of Provolone
Black Olives
Red Onion
Roasted Tri Peppers
2 Slices of Tomatoes
Italian Dressing
Salt
Pepper
Spring Mix
Spicy Brown Mustard
1 Six Inch Toasted Baguette"
When should you provide a guest with their beverages?
When is "before the payment has been received"?
Name the following:
CEO of SRR:
President of SRR:
Your Director of Operations:
CEO of SRR:David Blackburn
President of SRR: AJ Baird
Your Director of Operations: Barry Fortner
C2
What is "choose 2/ cafe/ half"?