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Suskey
Surveillance
General Knowledge
100

This case action needs to be chosen when additional information is needed from the customer. 

What is 'Ask for more'

100

This is the MHT expectation for Suskey. 

What is 6 minutes. 

100

The original name for Surveillance team. 

What is 'EDD'

100

This short-lived company, founded by Michael Scott, successfully undercut Dunder Mifflin's prices by operating on a "no-profit" model.

What is The Michael Scott Paper Company

200

The correct action for an escalation received when we've already previously actioned AUP and no further payments/violations occurred since. 

What is 'No Review Needed'

200

We can approve a crypto transaction IN THAT DIRECTION (FROM/TO) if the platform is appropriately regulated in the UK or EU AND approved by the High Risk Assessment team.

What is FROM. 

200

They are the two Surveillance Senior Leads.

What is 'Teele and Mariia'

200

This U.S. government agency is responsible for collecting financial intelligence and combating domestic and international money laundering.

What is FinCEN (Financial Crimes Enforcement Network)

300

This is the reason we can not apply RBA for Adult content violation with Malaysian touchpoint. 

What is Malaysian local regulatory requirements. 
300

This the most common suskey keyword. 

What is 'gun'.

300

The next team will be opened in that location. 

What is Kuala Lumpur, Malaysia

300

This country, which legalised Bitcoin as a form of legal tender in 2021, has since faced economic challenges and high debt levels.

What is El Salvador

400

These actions are required when you identify 'ticket scalping' (ticket reselling)

What is Reject the case as "AUP - Business on Personal” and file an internal SAR.

400

This is a special process for the keyword 'fentanyl' TP cases. 

What is file an internal SAR. 

400

We currently have that many agents globally. (+- 3)

What is 48

400

In crypto, this term describes a project that has ceased all development and activity, with its value often dropping to near zero.

What is a "dead coin"

500

This is the reason the strike count shows -1 for AUP Preemptive cases (for first review).

What is for AUP preemptive cases we do not know what would be the outcome of the case, so there is no way for us to add a correct strike count before the review is actually done.

500

These are the main indicators (3 Vs) to look out for to determine whether the customer is being harrassed. 

What is 3 Vs — Volume, Velocity and Violence. 

500

Surveillance mission

What is 'We ensure our customers understand and comply with the AUP, enabling Wise to fulfill regulatory and partner restrictions with minimal customer inconvenience.'

500

This New York City investment advisor operated a massive Ponzi scheme and was a former non-executive chairman of the NASDAQ stock market.

Who is Bernie Madoff