People & Strategy
Risk
Technology
Wealth Management
Scenarios
100

The goal of the People & Strategy includes this.

What is the department's overall mission is to make the bank a great place to work while developing talent and supporting long-term success?

100

This team works to prevent money laundering, terrorism financing, and suspicious criminal activity.

Who is BSA?

100

This team serves as the bank's help desk and is the first call when employees experience technology issues.

What is Navanta (BankOnIT)?

100

Wealth Management while part of SSB&T is its own what.

What is division?

100

Unusual account behavior is detected that may indicate fraud or suspicious activity.
Which area ensures it is reviewed and addressed?

Who is Fraud and / or BSA?

200

This People & Strategy team helps leaders with coaching, employee relations, policy guidance, and resolving workplace concerns.

What is People Relations?

200

This team ensures the bank follows all laws and regulations. They also write policies.

Who is Compliance?

200

This team keeps the bank's systems, networks, and hardware running securely and reliably behind the scenes.

What is Infrastructure & Operations?

200

Wealth Management support customers through.

What is long‑term financial planning, legacy planning, and investment strategies?

200

An employee has questions about benefits. They should contact this department.

Who is People Operations?

300

This team's mission is to help people grow through onboarding, compliance training, leadership development, and career training.

What is Learning & Development (L&D)?

300

Risk exists primarily to protect: the bank, its customers, and this critical element.

What is trust?

300

This team is responsible for planning, coordinating, and delivering technology initiatives, upgrades, and new systems across the bank.

What is IT Projects & Programs?

300

Wealth Management builds what kind of relationships with customers?

What is long-term or generational?

300

You are trying to login to your computer and are having some issues. You need to contact this department.

Who is Navanta?

400

This team removes inefficiencies, streamlines workflows, maps processes, and reduces errors across the bank.

What is Continuous Improvement (CI)?

400

If a customer has unauthorized activity on their account, they would contact this department.

Who is Fraud?

400

This team turns information into meaningful insights that help the bank identify trends, measure performance, and make better decisions.

What is Data Analytics?

400

The team helps manage assets on behalf of clients, families, and beneficiaries.

Who is Trust?

400

The bank is wants to check capital levels and adjust interest rate. This department is the one for the job.

Who is Asset / Liability Management in Finance?

500

Name one reason People & Strategy is so important.

What is: 

  • supports employees at every stage of their career
  • strengthens our culture
  • ensures we have the right people in the right roles
  • equips teams with training and development
  • improves processes and reduces friction
  • ensures our people are aligned with the bank’s strategic goals
500

Name one reason why Risk is important.

What is:

  • protects customers from fraud
  • prevents financial crime
  • ensures we follow federal and state regulations
  • identifies weaknesses before they cause harm
  • helps the bank avoid fines, losses, and reputational damage
  • builds trust with regulators, the community, and customers
500

Name one reason why Technology is important.

What is: 

  • security
  • efficiency
  • reliability
  • innovation
  • compliance
  • data protection
500

Name one reason Wealth Management is so important.

What is:

  • helps families build and preserve wealth
  • ensures assets are managed responsibly and legally
  • strengthens relationships by creating deep, long-term engagement, multi‑generational relationships with clients
  • supports financial wellness at every life stage
500

A customer is wanting to start planning for retirement. This team is the team to help.

Who is Wealth?