Formpourri
Nothin' To Do
Policies Worth Clarifying
Standardized Procedures = Better Service
Literal Trivia
100
This is the form used when a patron finds out we don't have an item they want to borrow.
What is Interlibrary Loan form?
100
Required continuing education increments that certain staff members must obtain by an amount based on each person's job description.
What are LEUs or Library Education Units?
100
These could lead to the library burning down.
What are candles?
100
This can be done one or two times in person, over the phone, or via the website for items other than movies, new acquisitions, or those on reserve.
What is "renew" materials?
100
Books in this order: 178.44 App, 178.449 Bob, 178.44 Cra
What is an incorrect order in Dewey decimal system?
200
After a smile and greeting, these are the first forms a new patron sees.
What are a new library card application and temporary library card?
200
An online place where library staff can take advantage of training opportunities and earn LEUs.
What is WebJunction?
200
The belief that someone hid undetected until library staff locked up and left one night after closing led to this rule.
What is keep the doors to Storage locked at all times?
200
This privilege is allowed to any patron only once per year.
What is checkout OR use computer lab without library card?
200
He donated most of his money to establish many libraries and schools in the U.S. and other countries.
Who was Andrew Carnegie?
300
This is what staff are supposed to use to inform Gary of an issue that needs repair or custodial attention.
What is the “Needs Attention!” form?
300
This should be done routinely since staff don’t typically “rest” in the same “rooms” as the general public.
What is monitor restrooms for cleanliness, towels, TP and messes.
300
Starting in Jan. 2012, employees working 20 or more hrs/wk will receive this based on their progress towards stated goals.
What is a merit raise?
300
This privilege should be limited to materials that will be used in the classroom and not for personal use. It’s offered to some even if they do not live in Shelby County.
What is “teacher checkout”?
300
Alliterative group of folks who design and maintain the library’s flowers beds.
What is the Diligent Diggers?
400
When a patron comments that the library should have a certain item in circulation, staff are to complete this form and give it to Carol Antle.
What is a recommendation form?
400
Names of four special committees that staff are encouraged to participate in.
What are Grants, Programs, Staff, and Training committees?
400
A patron needs these to use a computer in the lab.
What are a library card and signed user agreement?
400
This important daily task helps assure materials can be found when requested.
What is “shelf reading”?
400
Two magazines carried by SSCPL that contain “Old” in their titles.
What are “Old House Journal” and “This Old House”?
500
Follow and use this when an item cannot be found.
What is a Missing Item Procedure form?
500
Three things that are more suitable to do while on library time than, say, going on Facebook (unless it’s to visit SSCPL’s Facebook site), playing computer games, gossiping or watching the clock.
What are ... (anything that pertains to library mission).
500
This policy has not been put in the SOPs, but was recently written in an email to all staff. It’s something that should not be mentioned when an eager patron seeks to confirm they’re on reserve for a new book.
What is saying how far down the list the patron’s name appears for a reserved item?
500
Staff document the return of this item by entering a comment in patron’s FX record, including date and initials.
What is an ILL or Interlibrary Loan item?
500
Carnegie’s birthplace and Carnegie’s first workplace.
Where is Scotland and what is a bobbin factory?