What does FROG stand for?
Family Resource and Opportunities for Growth
How do we inform primary caregivers of the voluntary nature of our services? (2 answers)
Verbally and in Writing
Staff begins the relationship with families through...
any of these:
Warm telephone calls focused on the family’s well being
Communication is continuous through mail, phone calls, and text (variety of ways)
Drop by visits (exercising safety) and leaving a personalized card when families are not home
Anchoring conversations with families to their interests and needs
Demonstrating joy in being with the caregiver(s)
Offering playful/fun activities
Encouraging caregiver’s self-care
What is CO?
Where do staff submit referrals?
IRIS
By what home visit must the FROG scale be administered?
What form that is signed indicates the family knows the services are voluntary?
Client Rights Handout
Resources and referrals first are offered when?
During intake
Regardless of case weight, the first month of CO will include contact how often with the family?
weekly
At intake within 7 business days of intake
What type of style should the FROG be administered?
Conversational
False
True or False: Staff makes sure that every family gets the exact same services and resources.
False
What are reasons CO status would conclude prior to 3 months? (consecutive or cumulative)
If the family has reengaged in services
Refused services
Moved from the service area
The parent no longer has custody of the child
Pregnancy ended in miscarriage or termination
Focus child is deceased
Primary care giver is deceased
Significant staff safety issues
Transferred to another program
Permanent staff assignment has been reestablished
When can we take a child up to the age of 2?
if they are SWC referred by DCFS agency
Who is the FROG Scale completed for?
Primary Caregiver present for relationship building.
At what visit do we inform the family of the services we provide?
First HV (or intake)
Where do staff document all family activities?
Participant file
When on CO, outreach to the family occurs how often?
equal to or higher than the family’s previous level and are documented in the participant file
Where do our recruitment workers document all of the information regarding families?
Entrance to Exit Form
Where is the information from the FROG documented for initially and ongoing support?
Service Plan
After intake, staff will continue to engage with the family for how many business days until the family engages or declines services.
25 business days
The cumulative time on TR (temporary reassignment) or TO (temporary out of area) will be how many days?
90 days
Moving forward, how will our recruitment/outreach staff schedule intakes with FSS's?
Placing things on FSS calendar at open times.