EPIC
The toolbar option you use to send a message to the office for a patient.
What is telephone call?
These are the ages of patients seen in the office.
What is newborn through 21?
The department that addresses issues with the heart.
What is cardiology?
The only people that can make changes to an appointment.
What are contacts on the chart?
This is the system you use to call patients and they use to call you.
What is five9?
This is where you can see the print out given to the patient from the appointment they attended.
What is AVS?
When the patient has state insurance the primary care physician must be this.
What is one of the providers in the office the patient is attending?
The steps for getting a new patient appointment with Developmental Peds starting with the first call from a parent.
What is submitting a new patient request phone note to the office, PCP sending a referral, 90 day wait for new patient packet, return completed packet, 15-18 month wait for an appointment date?
The amount of time between annual appointments.
What is a year plus a day?
This is what you would use to verify insurance if RTE was down.
What is OneSource?
This shows you if an insurance is active.
What is RTE?
The location and scheduler a patient of Dr Guevara would be scheduled with for STD screening.
What is Adolescent Medicine by the front desk?
Scenario: The patient had ear tube surgery with Dr Turk 4/11/25. Instructions were to follow up for post op in 1 month.
The doctor, date, and notes for this appointment are.
What is, Dr Turk, no earlier than 5/11/25, post op, ear tubes 4/11/25?
This must be included in the notes of both patients when scheduling siblings.
What is the other patient's MRN?
You would select this to add an interpreter to the call.
What is conference?
Use this option to copy the notes from a previous appointment into a new appointment.
What is copy into book it?
The number of siblings that can be scheduled together.
The patient was previously seen in the gastro health kids healthy teens clinic and we don't schedule those appointments, the office does, this is how you handle it.
What is, connect them to the front desk to schedule? (what is that phone number?)
What is before the appointment has happened?
What is EPIC?
When scheduling appointments for siblings, this tool is helpful to make sure a provider can fit both appointments into their schedule for the day.
What are session limits?
The child was born on 1/14/25, the 4 month appointment notes look like this.
What is well child, 4 month visit as of 5/14/25?
The patient with a burn was sent to this department.
What is plastic surgery?
This is where you will find phone numbers for specialty offices and provider names for the general peds office.