Accuracy of Records and Billing
Name a few steps St Martha's will be completing if there is a billing or claim issue.
Refund overpayments, resubmit claims, provide additional training, contact government authorities, discipline staff (UCHealth, n.d.)
When can you accept cash from a patient?
Never!
Medical staff are expected to comply with federal laws along with:
all institutional laws where credentialed, St Martha's Code of Conduct, Joint Commission Standards, St Martha's Organizational Policies (UCHealth, n.d.).
What function does the Compliance Department uphold?
Supporting St Martha's commitment to ethics and compliance, ensuring all programs are implemented and continued in an ethical manner.
How often will accounting and record reviews be conducted by St Marthas Hospital?
Monthly reviews will be conducted to start.
Who do you contact if you cannot return a gift or cash from a patient?
St Martha's Charity Foundation
Who should violations of this standard be reported to?
The Chief Medical Officer or the Compliance Department.
What is the number for the Vice President and Chief Compliance Officer in which staff can reach out to at any time?
303-555-5555
Will St Martha's staff be protected from their employer if they notify government officials of violations in accounting?
Yes, the False Claims Ace protect employees from being fired, threatened or harassed by their employers (UCHealth, n.d.).
When can St. Martha's Employees provide any gifts or meals to employees of the federal government?
Never!
New policy states all medical staff must treat others with dignity and respect, and avoid conduct such as:
makes other staff uncomfortable, interferes with medical staffs ability to practice medicine competently, has a negative effect on patients care (UCHealth, n.d.).
What is St Martha's Main Hospital HR Service Center Phone Number?
720-555-5555
What federal law makes it a crime to knowingly make a false record or false claim with the governement?
The False Claims Act (UCHealth, n.d.)
Can St Martha's staff attend trainings paid for by sponsors?
Approval from Senior Management along with the Compliance Department must be obtained.