Protocols
How are food sales searched/entered in charges?
By the code on the bag or can.
We are having a food challenge, less than 5 mistakes for next inventory count and we will have a donut party.
A pet comes in for it's first ever rabies vaccine at age 3, what is the length of the rabies you enter?
Let's verify this with the doctors? :)
How many telephone rings until a tech should pick up the phone?
3
Correct dose of Proheart for a 4 pound dog?
.09
If a piece of equipment breaks what is the protcol?
Put a detailed note the same day it is noticed on Tasha's board.
The vaccines protects animals who snoop into the urine of others?
Lepto
Osurina should be charged all at once for both treatments? True or False?
False. The client should only pay for services rendered that day and pay for the second round at the time of that service.
Bring me this item.........
I inhale and exhale
Anesthesia Tubes
You are the one to open a new injectable item. What must you do before drawing it up?
Write the date of opening with permanent marker.
6 weeks, dhpp
When booking a a spay appointment, how long does the doctor need for surgery? Name two important thing that you should let the client know before hanging up the phone?
60 minutes.
1- Make sure to not feed your pet the morning of surgery.
2- The possibility that their pet will be staying the night.
Bring me this item....
I thrive under pressure, but too much might pop me.
BP CUFF or ET Tube
You must call Tasha. Texts do not alert me in time to cover you shift. Also, as soon as you know you will be missing your shift you must try to find a replacement. Anybody not scheduled can cover if willing. You are responsible for having the numbers of your coworkers. they are listed in the office.
What is the system to gauge a pet's weight status?
Body Condition Score
What are the different payment options WAC offers? Must name at least 4.
Cash
Credit Card/ Debit Card
Venmo
Care Credit
Scratch Pay
Bring me this Item:
A customer brings in a dog with a moderate dental disease. Give me the two items that should be sent home with the client after this exam.
cohat estimate and cohat brochure
Urgent Care Protocol?
Check the board for notes. Call client to take a history. Discuss with a doctor prior to booking drop offs or appointments for them. This can be done before the call or at the beginning of the day. Book patient for a time you will be here to check in. Do a tech exam if not emergent and alert assigned doctor the the urgent care.
How long does a dog's pregnancy typically last?
63 days
A puppy or cat has just finished its last puppy/kitten exam. Name the one thing that should be sent home with this client assuming they already have been given their gift.
Life after puppy/kitten package brochure.
Name 6 items that should be on a growth removal estimate?
-general anesthesia and additional anesthesia if growth removal has a surgery time expectancy past 60 mins.
-pre anesthetic blood work
-sutures
-histo
-medications
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