Shelf Awareness
Georgia’s “borderless library” system is known by this name.
What is PINES?
A revolutionary read-along app that uses state-of-the-art story-telling technology.
What is iVox?
This common troubleshooting step, often uttered with a sigh, is surprisingly effective for many computer woes.
What is "turning it off and on again?"
Program used for displaying and viewing pages on the web. Examples: Google Chrome and Microsoft Edge
What is a Web Browser?
This type of website allows for collaborative editing and is often used to quickly share and update information on a specific topic.
What is a Wiki?
The open-source, integrated library system originally developed by GPLS specifically for use by PINES.
What is Evergreen?
This service allows you to borrow digital books and audiobooks from your library using an app on your phone or tablet.
What is Libby?
Many libraries provide free access to computers and this essential service for internet connectivity.
What is Wi-Fi?
The official name for the “prove you’re not a robot” tests that websites sometimes require
What is CAPTCHAs?
Purchase Order requests should be directed to this specific department or individual for processing.
What is office@trrl.org
The number of counties in Georgia with PINES membership.
What is 149?
When looking for scholarly articles, you would typically use this specialized online database.
What is GALILEO?
This Google feature helps protect your account by requiring a second form of verification, like a code from your phone, in addition to your password.
What is 2-Step Verification (or Multi-factor Authentication)?
A program that can insert copies of itself into a computer without the user's knowledge, often damaging stored data.
What is a virus?
These items can be returned to any PINES library, but must be sent to the owning library for condition assessment, rather than being checked in immediately.
What is Found library materials?
A learning system made for use by public libraries.
What is Niche Academy?
This online platform and app helps libraries manage reading challenges and track reading progress for all ages.
What is Beanstack?
This printing method allows you to send documents from your personal device to a library's printer, often using an app or email, for pickup at your convenience
What is mobile printing?
Using personality and social skills to trick people into giving up confidential information is known as this type of "engineering."
What is social engineering?
To report an issue or request assistance, users are often directed to this online platform to formally log their concerns.
What is the Staff Portal?
This type of PINES library card provides immediate access to digital resources and can be obtained online without a physical visit.
What is an e-card?
This ancient Inca knot-record system, when used in a library context, signifies that a patron exclusively holds a PINES only account only.
What is Quipo?
Using computing, electronics, and telecommunications to process and distribute information in digital and other forms.
What is IT?
This type of video uses artificial intelligence to create realistic, manipulated content, often featuring a person saying things they never said.
What is a deepfake?
This online hub is where staff members can access essential documents, forms, and vital information.