Show:
Office Facilities & Amenities 1
Office Facilities & Amenities 2
Office Habits & Systems 1
Office Habits & Systems 2
Tech Help
100
What do you need to dial to make an external call from an office phone?
9 + 1 + Area Code + Number
100
When is all unmarked food cleaned out of the refrigerator?
Friday
100
How far in advance is the minimum to send out a request for meeting you're holding (if possible)?
1 week
100
How do I sign out tech equipment for external events?
Ask any Illuminati member (Matt or Kim) if you need to check out equipment. They will log which tech you have requested as well as the check-in and check-out dates. Once you check out an item, you are responsible for it & its timely return.
100
What is the worst thing you can do to the printers? 1. Ask Diana to fix it 2. Turn it off 3. Move it 4. Yell at it!
3. Move it Our printers are filled with hot wax and should only be moved by professionals printer movers. DON'T MOVE IT
200
What are the hours of the office on a weekday?
7 AM - 7 PM
200
Who is responsible for loading and emptying the dishwasher and drying rack?
Everyone
200
Within how many days should office supplies/materials be returned?
3 working days
200
How do you order office supplies?
Fill out the form above the main copier
200
When are scanned files from the office printers deleted?
Every Monday morning
300
What is the consequence for setting off the alarm?
$100 fine billed directly to indivdual
300
How soon does tech equipment need to be returned?
3 business days
300
What is the absolute minimum number of working days you need to order supplies in order to receive them for an event?
2
300
Besides to your manager, who else should you invite to your OOO calendar event?
ctinfo
300
How do I overnight deliver mail from the office?
Ask your team’s Illuminati member (Matt or Kim) to assist you with shipping FedEx, then drop off your envelope at the a FedEx drop station next to the security desk.
400
What are hours of the office on Saturday?
7 AM to 1 PM
400
How long can the door remain open after the keycard is used outside of office hours?
30 seconds
400
If you are using an open room, what must you do?
Check the schedule and make sure you are vacated by the next appointment
400
How do you know whether you can talk to someone or not when they are sitting at their desk?
Read the sign on top of their monitor
400
The document isn't printing. What are the 3 steps you can take to fixing it (in order)?
1. Look at the printer and see if it is telling you how to fix a jam or another problem. Follow the instructions. 2. Find an Illuminati team member (Matt, Kim, Diana, Christopher, Morgan, JoHannah) to see if they can help you fix the problem 3. If they can't help you, contact Tech Support via phone, email or through the Service Now page.
500
Name two of the six NUTMEG procedures.
N - No food or drink left & wipe down table U - "U" are responsible for trash & shared materials T - Take down chart paper and put away chairs M - Make sure phone is plugged in and placed on the side table E - Erase white boards G - Gather supplies in supply tray
500
If you are holding an event at the office, what do you need to do? (4 tasks)
Let Operations Associate (Diana) Know Reserve the room on Outlook Give a list of attendees to front desk Clean space after event
500
When sending meeting requests, how do you denote who's attendance is required versus optional?
The "To" line is required, the "CC" line is optional
500
When accepting or declining a meeting invitation, what must you always do?
Send a response, either "Accept/Decline & Edit Response" or "Accept/Decline and Send Response"
500
How do I log in to my Outlook webmail and calendars from a non-TFA computer? (2-part question)
1. Go to http://teachforamerica.okta.com 2. Login using your windows login (ex: tfanet\jhamilton) and password.