The Requisition
Screening/Interviewing
Offer
ORC/Phenom
After the Offer
100

Can you use this posting title if the HM requests it?  Transaction Processing Associate II 

No, the posting title should always be updated.

100

Do you need to prescreen an internal candidate that the HM has already selected and/or interviewed?

Yes, every candidate being considered for the role needs to be prescreened.

100

Where do you get the details needed to build an offer?

From the offer template that the HM fills out.
100

Where do the intake form and health check get uploaded?

Under the Attachments section on the requisition in ORC.

100

Your candidate's background updates to Decisional status. How long does HR have to make a decision on the background?

10 business days

200

How do you add the header and footer to the job posting?

By updating the Job Formatting tab on the requisition in ORC.

200

Where do you go to check a candidate's rehire eligibility?

The rehire eligibility tracker.

200

When should you extend the verbal offer to the candidate?

After the offer is approved.

200

What does it mean when a candidate's status is "Information Requested" in ORC?

The candidate needs to complete their New Hire Form.

200

How many tasks does the candidate need to complete for their My Journy's?

7

300

When completing the health check, who gets added under the Hiring Team section of the requisition?

CET and Sheena, Jessica, and Pod leads as collaborators.

300

For an internal candidate, what information do you need to get from records before you interview them?

Current Pay rate/grade, BG/DT on file, if there are any active PIPs

300

Should you select "Yes" for virtual I9 if the requisition is for an onsite role but the I9 is being done virtually?

No, you only select "Yes" for virtual I9 if the requisition is remote.

300

Why is it important to move candidates through the correct bins in Phenom in real time? Give two reasons.

Accurate reporting, performance metrics (KPI's), candidate experience, compliance.

300

When does a candidate make Direct Deposit elections?

When completing the NHP

400

When doing the Health Check what should always be marked as "No" or left blank under Details in the requisition?

I-9 Anywhere (APCL at home - US Only) and "Is this APCL at home?"

400

What extra steps do you take for remote roles during the screening/interview process?

Make sure the candidate doesn't live in a No Hire State, internet speed test, and workspace inspection.
400

What should you do if your offer is pending approval but the current approver is out of the office?

Submit a ticket to RCC to skip the approver with approval from that person's manager.

400

You just moved a candidate from Phenom to the requisition in ORC and they show up under a different name in ORC. What should you do?

Before creating the offer, have the candidate send you an email giving approval to update their profile with the correct name and submit a ticket to RCC to have it updated. 

400

Your candidate's status in Equifax is "Filling out Employment Forms". What does this mean?

The candidate is working on their New Hire Packet.

500
You emailed the HM the intake form and requested the intake meeting. The HM sent you back a fully completed intake form. What is the next step you need to take?

Reply back letting them know that an intake meeting is still needed and request to get that scheduled.

500

How do you assess a candidate's fit for the role during the initial screening process? (Before the prescreen)

Check their rehire eligibility, resume, assessments (if applicable), and screening questions.

500

You just submitted the offer for approval and realized that you added the incorrect offer letter. What do you do?

Withdraw the offer, edit the offer and add the correct offer letter, then resubmit for approvals.

500

After a candidate is selected, when should you disposition remaining applicants from Phenom?

After the selected candidate is Hired, before you move the requisition to Filled in ORC.

500

Your candidate was scheduled to complete Section 2 of their I9 onsite on their first day, but they were a no show. The HM wants to find someone else for this position. How should you proceed?

The candidate didn't complete their I9, so they were not officially Hired. You will leave the requisition open and start sourcing for backups.