Who are you going to call?
The person you call when you must call out
Julianna Covino
Non-client facing
What is NCF?
Arriving 15 mins early to session whether at home or at the clinic
These must be complete by the end of your session
What is a soap note?
Over 900 hrs on Battlefield: 1
Who is Sean Hanley?
It's Saturday, your client needs an uber and you haven't received a notification for an uber yet.
Danashia Washington
The chat you check when on NCF to find any communication about any tasks that need attention during NCF
What is NCF Crew?
Using cell phones during session, not changing the start and finish times of the session to reflect the accurate times, not being engaged with the client/ ignoring the client, low battery or dead iPad
What is fraudulent billing?
Your iPad is not working correctly
What is submitting an IT ticket?
From the city of the pro-football hall of fame?
Who is Michelle Cotrell?
You need help with scheduling your RBT exam
Sean Hanley
No headphones, cell phones, personal computers, homework or personal errands/tasks
What is NCF etiquette?
Each session, checking your programs and their instructions, the BIP, and Behaviors, getting in touch with the BCBA prior to session and checking their clients Clinical Chat
What is Setting yourself up for success?
Reporting of any physical marks, scratches, burns on your client (or yourself)
What is incident reporting?
I can play piano by ear
Who is Rachel Theys?
You're running late to session due to a car accident on the route
Emily Pontes
Starting tasks without having to be asked or directed
What is initative?
Who do get in touch with when you need clinical support for your client?
BCBA... then Lead or Manager
Your ipad is locked when you are not with it, your client materials are put away at the end of session.
What is HIPPA compliance?
Checking your NCF schedule at the end of the week for the upcoming week is the best practice. And if I need help with my NCF schedule I will talk to...
Michelle Cottrell
You are more than 10 minutes late to NCF and did not contact leadership that you would be late.
You will be asked to leave and to return for your client session, you are still responsible for your session
Your clients mother asks you to come every Monday moving forward and asks to share your number with her, you politely tell her you can't make that decision or share that information and to please notify the scheduler of any changes they would like to make.
What are professional boundaries?
You need accommodations regarding your schedule or schedule/client concerns etc. Who is best to talk to?
Michelle Cottrell
I like to build Ikea furniture
Who is Rebecca Schmid?