PERFECT GYM
the main tab used in PGM
Cilents
Before locking the computer, you must revert to this.
associate profile
These are the dilutions for Oxivir. (Host and member)
1:28
1:40
What you should do if you are going to be late to work, even if it's just 1 minute.
Communicate with your manager
When a changeroom door is locked in the middle of your shift, do this before opening it.
Knock and announce yourself
"Hey this is a fit4less employee"
A Cambridge hespler BC member has started using guelph more often and decided to downgrade. They may only use this location now.
Cambridge Hespler
A member forgot their card at home so you need to click this button to sign them in.
Enter club
Don't miss these 2 steps before floor scrubbing!
vacuuming and putting wet floor signs out
Name all the task expectations on an hourly
Oxivir top ups
paper towel changes
changeroom and shut the lockers
equipment a weights left around
checking tanning booths/wiping down
check bathrooms
You should not do this when you are working the cleaning shift on a holiday.
help members at the front desk
We do not have to do this when closing anymore.
Send letters
Click on this symbol at the top of the screen to complete a transaction.
shopping cart
These 4 things in a women's washroom stall are to be cleaned.
Toilet, paper towel dispenser, citron bins, walls
Salt stains can build up mainly in these 4 areas
front vestibule
boot racks
Lockers
machines and foot pads
A member comes to you and expresses that they don't feel good and need your help, they look pale and lethargic and say they are diabetic. what do you do
Offer them water and a sweet treat from the back, and ask if they want us to call a parent or friend to come and collect them, keep an eye on them.
Call your manager if nothing improves
Members MUST make these 4 changes at the front desk.
10 day cancel
Minor reaches age of majority
Downgrade
Accessibility door request
Split these things up when 2 people are working!
the phones
tell me what MSDS stands for and what is it used for?
Material safety data sheets, provides basic information on a material or chemical product. A MSDS describes the properties and potential hazards of the material, how to use it safely, and what to do in an emergency.
name the steps to swap a shift
post shift for swap
ask co-worker if they can swap
Both* employees let Manager know of the change so she can approve it
If the hours are being adjusted you have to ask the manager before all of these steps take place
A Member walks into the gym (Female age 80) and trips on the carpet and falls pretty hard on the ground, she hit the left side of her body and broke her glasses on her face but gets up and says "she's fine", what do you do?
Ask if she's okay and if anything is hurt, Ask if she needs any medical attention or ice packs, ask if theirs any cuts or scraps and remain present until she fully gets up and can walk around. call manager and report the incident and file a incident report including all details of wat was offered to her
These 2 things need to be written/checked off on by a host on the tanning profile sheet
Member number and confirming ID box
The urinal screens are changed this many times per month
2 times per month
We have this many member stations that must be cleaned during hourly walks.
15
What happens in stage 2 of debt
they still only have one missed payment, they didn't pay with the payment link or in person, after 3 days of stage 1 there access has been blocked and they are in stage 2
A male member forgot his card and you let him in and look up his phone number and see he is using an account under a girls name and it is a black card what do you do?
tell the member that if you are a black card sharer you have to have the physical card with them (as bc cards can be used if a member is saying they forgot there's), as a courtesy we can let you workout today although we will be making note of this on your account and this won't be allowed again