Scrub-a-dub-dub
When closing, what is NOT the responsibility of the kitchen staff?
A. Sweeping and mopping dry storage room
B. Making sure lights downstairs are shut off
C. Taking out trash and recycling
D. Putting chairs up in the dining room
D. Putting chairs up in the dining room
-Of course you can help bar do this if its busy.
-If you go downstairs at night, turn lights off behind you
-Storage room is used for vendors as well, so making sure this room stays clean is important
What are the proper steps when calling in sick?
A. Message Faith in homebase
B. Send out a message to all your co workers finding a replacement
C. Call the alley
D. Nothing
B. Send message to co workers
- Once you find someone THEN call the alley 920-387-3915
- Please don't call/text Becky, Jason, or Faith
- If no one can work, still call the alley. It will be a write up (unless a dr. note is handed in) 3 write up's for being sick in a 90 day period will result in termination
An order for more than 2 pizzas comes back to be ready in 2 hours, this is AFTER your shift is done but you don't have any orders. What would be the nice thing to do?
A. Prep the pizzas and store them in the freezer
B. Wait until your shift is almost done and then start prepping them, your coworker(s) can finish them when they come in
C. Forget about it, you're not busy so they won't be either to get it done
A. Prep the pizzas
You are making a pizza, and don't have any pepperoni under prep table. What should you do?
A. Go tell the bar we are out
B. Write that we are out of stock on the board
C. Check downstairs in walk in cooler
D. Check prep table in dry storage room
C. Check downstairs in walk in cooler
- If none in cooler then we are out
- Tell bar AND write on board
Its an unusual slow night and 2 people are working, what do you think would be the BEST thing to do?
A. Hang out at the bar chatting with bartender
B. Getting work done for the morning shift
C. Take a break together
D. Play rock, paper, scissors to see who goes home and who closes
B. Getting work done for the morning shift
When is the best time to sweep?
A. Right away when you come in for your shift
B. Anytime during your shift
C. When closing the kitchen
D. Never
B. Anytime during your shift
-making sure its done before shift change is always ideal
-make sure to sweep behind fryers, grill, pizza oven etc.
-MOVE THINGS! This includes the dirty rag container, chemical bottles, prep tables
What is the proper way to greet a customer when bringing out their food?
A. "Hey, here's your food" and walk away
B. Deliver food and hope you got the right customer
C. "Hi, I have (say the food) and once everyone is set ask "is there anything else I can get you?" The last thing you say "Enjoy"
D. "Hi" Drop the food, let them figure out who gets what and rush back to the kitchen
C. "Hi, I have (say the food) and once everyone is set ask "is there anything else I can get you?" The last thing you say "Enjoy"
An order comes back for an order of curds, bone-in wings, and 2 pizzas. Which one should be done first?
A. Curds
B. Bone-in wings
C. Pizzas
D. A and B
D. Curds and Wings
-wings take 10 min plus any seasoning/sauces
-while both down start prepping the pizzas
You arrive to your 4pm shift right at 4 and are unprepared. You don't have a work shirt, you have sweat pants on, and you haven't eaten all day. You clock in, order food, and sit at the bar. What is wrong with this scenario?
A. Nothing
B. EVERYTHING!
B. EVERYTHING!
- You will be asked to clock out and get proper attire. Once that is done you can clock in for work. Will not be allowed to stay later to make up the time
It's 9 pm on Tuesday and orders have stopped, what is the next proper protocol?
A. Clean/shut off grill
B. Go ask Jason and Becky since they are bowling and still around
C. Ask the bartender if they think it would be ok to start shutting things done
D. Take a break
C. Ask the bartender if they think it would be ok to start shutting things done
What should be cleaned on a daily basis?
A. Prep tables
B. Dishwasher
C. Grease trap
D. Microwave
E. All of the above
E. All of the above
-Prep tables inside and out. Including dry storage room table!!
-Dishwasher and around, no crumbs on counter area
- Grease trap cannot be dumped in sink!
-Microwave
When you ask the customer if they would like anything else and they ask for a drink, what should you say?
A. I will let the bartender know
B. That is the bartender's job, you'll have to wait till the check on you
C. I only handle the food
D. I don't know how to do that
A. Let the bartender know
MEC places an order for the following day: 6 pizzas, 20 wings, and 3 baskets of fries. What would you do for this order?
A. Leave it alone, day shift isn't busy and that staff will have time to do it
B. Check stock and make sure their is enough toppings prepped, sauce etc.
C. Click off the order on the screen and forget about it
D. B plus let the staff who is working know about it and get a printed receipt from bar.
D. B plus let the staff who is working know about it and get a printed receipt from bar.
When taking the last of something that is thawed, what should you do?
A. Forget about it
B. Leave a note for someone else
C. Check to see if we have more, if we do, pull it from freezer and put in proper are to thaw
D. If no extra are thawing write on board
E. Both C and D
E. Both C and D
- rule of thumb: 2 boxes of burgers thawing at one time
- 3 packs of bacon thawing and thawed
- 1 bag of bone in wings thawing
- taco meat, canadian bacon, buns, sausage all need to checked
It's 9 pm on a Friday night it's starting to slow down. What should you be doing?
A. Break time!
B. Turn fish fryer off and start putting any left over fish away
C. Turn everything off and start cleaning
D. Go out to the bar and chat with friends who are bowling
B. Turn fish fryer off and start putting any left over fish away
- Cart needs to be cleaned, everything used for fish needs to be cleaned up
- The scooper, the strainer in the fryer (wait till it cools off)
- Put everything back on fish cart
It's 8:00 PM on a Thursday night, and orders have stopped for a little bit what would NOT be the best thing to do?
A. Take a break
B. Take out the trash and recycling
C. Stand around in the kitchen chatting with your co-worker
D. Start Cleaning
C. Stand around
- Taking a 20 min break is fine, just keep an ear out for orders(if alone) or to help out
-Be proactive, start getting stuff done
It's starting to slow down and you're busy cleaning up when another order comes back. What shouldn't you do?
A. You look at your co-worker who is across the kitchen and say loudly "are you kidding me?!"
B. Stop what you're doing and do the order
C. Ask your co-worker if they want to do it or you while the other keeps cleaning
A. You look at your co-worker who is across the kitchen and say loudly "are you kidding me?!"
What is the order of toppings for a Buffy Cardinal pizza?
A. Pepperoni, Canadian Bacon, Sausage, Bacon
B. Pepperoni, Sausage, Bacon, Canadian Bacon
C. Pepperoni, Bacon, Sausage, Canadian Bacon
D. Pepperoni, Sausage, Canadian Bacon, Bacon
A. Pepperoni, Canadian Bacon, Sausage, Bacon
-Flat toppings first
- Bacon last bc its raw meat and have to change glove if touched before sausage
An order came back for an early bird burger, northern burger, and a southern pizza. When should you change gloves during this order?
A. After each topping
B. After touching bacon and the burgers
C. No need for gloves
D. Between making the pizza and burgers
B. After touching bacon and the burgers
- always change gloves after handling raw meat
- can portion sides, touch bacon and hamburger, then change gloves to work on other food
- get in habit of wearing 2 gloves, can use one to grab burger and bacon
What should be the last thing to do when closing?
A. Shutting off appliances
B. Sweeping
C. Mopping
D. Dishes
C. Mopping
- move fryers to mop in between
- move things under dishwasher
- mop dry storage room and area in front of door
When cleaning the prep table what do you use to clean it AND what all should be done?
A. Sanitize and spray doors with polish
B. All of A plus taking out the silver bars and put them through the dishwasher
C. A and B plus taking out everything and washing the inside
D. Soap and water and use the polish afterwards
C. Sanitize, clean everything inside, and use polish on the doors
Gavin comes in on Friday night, see's Becky at the bar talking to a customer. He really wants his tips so he can get to the bank. What should Gavin do?
A. Walk up to Becky, interrupt the conversation, and ask for his tips
B. Yell from across the bar " Are tips done?!"
C. Wait patiently
D. Go in the office and get them himself
C. Wait patiently
Its a busy Saturday and you have multiple take out orders that are all due within 30 min. of each other. When getting them bagged up what should you do?
A. Label each to go box, staple the bag, and leave on the pizza oven
B. Label each to go box, staple the bag, label the bag, and leave on the pizza oven
C. Put each box in the bag, staple the bag, and leave on pizza oven
D. Put each box in the bag, label the bag, and leave on silver table
B. Label each to go box, staple the bag, label the bag, and leave on the pizza oven
-Labeling containers is just a nice thing for them when they unpack food
-Need to have customer name on bag no matter how busy
- Always staple the bag to keep food warm
- Set on pizza oven to help stay warm
You need a refill on your soda/water. You go to the bar and notice the bartender is busy what should you do?
A. Leave a note asking to come back to the kitchen to get your cup for a refill
B. Stand by the register and wait
C. Go back to the kitchen and come back when they aren't busy
D. Sit down at the bar, look at the menu, chat with friends, and relax
C. Go back to the kitchen and come back when they aren't busy
When opening, what needs to be done to be ready to open?
A. Clean pizza oven trays
B. Fill stock
C. Check over sauces
D. Check to see if any parties are scheduled
E. All of the above
E. All of the above