GENERAL
REFERRING
STUDIES
REPORTS
MISC
100
WHAT IS THE PROPER WAY TO ANSWER THE PHONE
What is : THANK YOU FOR CALLING NORTH STAR, THIS IS ______ HOW MAY I HELP YOU?
100
WAHT ARE THE NAMES OF TWO ORTHOPEDIC DOCTORS?
What is : ANY TWO ORTHO DOCS.
100
WHAT STUDIES NEED PRE-AUTHORIZATIONS?
What is : MRI AND CT
100
HOW DO YOU CONFIRM IF A RAD CALLED ON A STAT REPORT?
What is : READ THE REPORT AND MAKE SURE THE CALL WAS DICTATED IN THE REPORT
100
WHAT IS THE FIRST THING TO DO WITH THE PHONE IN THE MORNING?
What is : TURN IT OFF NIGHT MODE
200
WHAT IS THE PROPER WAY TO GREET A PATIENT IN THE OFFICE?
What is : WELCOME TO NORTH STAR, HOW MAY I HELP YOU
200
WHAT IS THE NAME OF A DOCTOR WHO ENTERS ELECTRONIC ORDERS?
What is : ANY DOCTOR NAME
200
CAN A PATIENT DRINK WATER IF THEY ARE FASTING FOR A CT?
What is : YES
200
WHAT DO YOU DO IF THE RADIOLOGIST DID NOT DICTATE A CALL ON THE STAT REPORT?
What is : CALL THE RADIOLOGIST AND HAVE THEM DO AN ADDENDUM WITH THE CALL NOTED
200
WHAT CREDIT CARD DO WE OFFER PATIENTS TO APPLY FOR?
What is : CARE CREDIT
300
HOW MANY TIMES SHOULD THE PHONE RING BEFORE IT IS ANSWERED?
What is : ONE
300
IF A PHYSICIAN HAS ASKED FOR THE REPORT THREE TIMES ALREADY, WHAT DO WE DO?
What is : SEND IT AGAIN OR TRY OTHER METHODS
300
WHAT ARE THE PATIENT INSTRUCTIONS FOR AN ABDOMEN AND PELVIS ULTRASOUND?
What is : NPO AFTER MIDNIGHT OR FOR 6 HOURS IF STUDY IS IN THE PM
300
WHAT HAPPENS TO THE REPORT IF THE PATIENT IS NOT CHECKED OUT OF RIS?
What is : THE REPORT STAYS IN POWERSCRIBE AND DOES NOT MAKE ITS WAY TO RIS AND THE DOCTOR DOESNT GET A FAXED REPORT
300
WHAT TWO RADIOLOGISTS READ NEURO CASES?
What is : DR BUNDY AND DR GAROUTTE
400
HOW MUCH IS THE CASH PRICE FOR AN ABDOMEN AND PELVIS ULTRASOUND?
What is : $250
400
WHAT IS THE DR BERRY PROTOCOL?
What is : DR COHN READ ONLY IF HE IS NOT AVAIL DR MARSH READ
400
IF A PATIENT HAS A PACEMAKER CAN THEY DO AN MRI?
What is : NO
400
ACCORDING TO THE LAST MEETING, THE FAXMAKER SHOULD BE CHECKED EVERY _____ MINUTES?
What is : 30
400
WHAT ARE THE RADIOLOGIST COMPANY NAMES PATIENTS MAY GET BILLS FROM?
What is : RADIOLOGIST ASSOCIATES OF NORTH TEXAS AND NORTH TEXAS RADIOLOGY
500
WHAT THREE PIECES OF INFORMATION MISSING FROM AN ORDER CAN PREVENT US FROM DOING THE STUDY?
What is : PATIENT NAME, STUDY, AND DOCTOR SIGNATURE
500
ACCORDING TO THE LAST MEETING, NAME A REFERRING EXPECTATION.
What is : QUALITY REPORT - TIMELY RESULTS - PROFESSIONAL SERVICE - POSITIVE PATIENT EXPERIENCE
500
WHAT IS THE PROTOCOL FOR A PATIENT WITH AN IODINE ALLERGY?
What is : THEY NEED TO BE PRE-MEDICATED BEFORE THEIR STUDY
500
WHAT IS THE LAST STEP TO THE STAT REPORT PROTOCOL?
What is : CHECK THE FAX MONITOR OR PATIENT FILE TO MAKE SURE THE FAX WENT THROUGH
500
WHAT CONTRAST CANNOT BE GIVEN TO A PATIENT RULING OUT APPENDICITIS?
What is : BARRIUM