GENERAL
PATIENTS/DOCTORS
STUDIES
REPORTS
MISC
100
WHAT IS THE PROPER WAY TO ANSWER THE PHONE
What is : THANK YOU FOR CALLING NORTH STAR, THIS IS ______ HOW MAY I HELP YOU?
100
WHO ELSE NEEDS TO BE INVOLVED IF A FEMALE PATIENT IS HAVING AN ARTHROGRAM WITH TWO MALES PERFORMING THE STUDY?
What is : ANOTHER FEMALE NEEDS TO BE PRESENT
100
WHAT HEART DEVICE PREVENTS A PATIENT FROM HAVING AN MRI?
What is : PACEMAKER
100
HOW DO YOU CONFIRM IF A RAD CALLED ON A STAT REPORT?
What is : READ THE REPORT AND MAKE SURE THE CALL WAS DICTATED IN THE REPORT
100
WHAT IS THE CASH PRICE FOR AN ARTHROGRAM?
What is : $870
200
WHAT IS THE PROPER WAY TO GREET A PATIENT IN THE OFFICE?
What is : WELCOME TO NORTH STAR, HOW MAY I HELP YOU
200
IF A REFERRING DOCTOR CALLS AND SAYS THEY NEED ELECTRONIC ACCESS TO IMAGES FOR A PATIENT THEY DIDN'T REFER, HOW DO YOU GIVE THEM ACCESS?
What is : ADD THEM AS A CC PHYSICIAN IN RIS UNDER VISIT INFO
200
CAN A PATIENT DRINK WATER IF THEY ARE FASTING FOR A CT?
What is : YES
200
WHAT DO YOU DO IF THE RADIOLOGIST DID NOT DICTATE A CALL ON THE STAT REPORT?
What is : CALL THE RADIOLOGIST AND HAVE THEM DO AN ADDENDUM WITH THE CALL NOTED
200
WHAT INSURANCE SHOULD WE ALWAYS BE COLLECTING ON?
What is : BCBS
300
HOW OFTEN SHOULD YOU CHECK THE FAILED FAX MONITOR?
What is : EVERY 30 MINUTES
300
IF YOU HAVE SENT A REPORT TO A PHYSICIANS OFFICE AND THEY ASK FOR THE REPORT TWO MORE TIMES, WHAT DO WE DO?
What is : SEND IT AGAIN OR TRY OTHER METHODS
300
WHO NEEDS TO BE PRESENT IN ADDITION TO THE TECHNOLOGIST TO COMPLETE AN UPPER GI?
What is : A RADIOLOGIST
300
WHAT HAPPENS TO THE REPORT IF THE PATIENT IS NOT CHECKED OUT OF RIS?
What is : THE REPORT STAYS IN POWERSCRIBE AND DOES NOT MAKE ITS WAY TO RIS AND THE DOCTOR DOESNT GET A FAXED REPORT
300
WHAT INSURANCE DO WE NOT ACCEPT?
What is : BCBS HMO PLANS
400
WHEN SHOULD THE PHONE BE TURNED OFF NIGHT MODE?
What is : FIRST THING IN THE MORNING
400
WHAT DOCTORS ARE EAGLE RAD ONLY? EXCLUDING ARTHROGRAMS.
DR SETHI DR FAGELMAN DR GOODHART
400
WHAT PROCEDURE REQUIRES A PATIENT TO HAVE A DRIVER?
What is : MYELOGRAM
400
WHAT IS THE NEXT STEP WHEN YOU SEE A FAILED REPORT IN THE DISTRIBUTION MONITOR?
What is : RESEND THE REPORT THROUGH THE FAXMAKER
400
WHAT ARE THE RADIOLOGIST COMPANY NAMES PATIENTS MAY GET BILLS FROM?
What is : RADIOLOGIST ASSOCIATES OF NORTH TEXAS AND IRVING RADIOLOGY AND EAGLE RADIOLOGY
500
WHAT THREE PIECES OF INFORMATION MISSING FROM AN ORDER CAN PREVENT US FROM PERFORMING THE STUDY?
What is : PATIENT NAME, STUDY, AND DOCTOR SIGNATURE
500
WHAT DO YOU DO IF A POSMC LEASE PATIENT CANNOT PAY AT THE TIME OF THEIR STUDY?
What is: CALL TIM, LET HIM KNOW. DROP THE PATIENT OFF LEASE AND SEE THE PATIENT
500
WHAT IS THE PROTOCOL FOR A PATIENT WITH AN IODINE ALLERGY?
What is : THEY NEED TO BE PRE-MEDICATED BEFORE THEIR STUDY
500
WHAT IS THE LAST STEP TO THE STAT REPORT PROTOCOL?
What is : CHECK THE FAX MONITOR OR PATIENT FILE TO MAKE SURE THE FAX WENT THROUGH
500
WHAT CONTRAST CANNOT BE GIVEN TO A PATIENT RULING OUT APPENDICITIS?
What is : BARIUM